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Delonghi America 4 months, dozens of calls, hundreds in shipping charges and I still don't have a $640 espresso machine! Wood Ridge, New Jersey
In mid September 2009 I notifed Delonghi-America that the
espresso machine I purchased at Bed,
Almost a month later on October 10,
2009 I received a "white glove" box and paperwork to send the unit to
a service company in
I received the machine a couple of weeks
later and found that it was no longer working at all. I tried for several days to contact Action
Small Appliance but their phone was always busy. I finally called Delonghi
I finally received the
machine back on January 21, 2010, after being without a working machine for
over 4 months. The machine was missing
the entire bottom drip tray, the coffee scoop and the manual. I am waving the white flag as I no longer
have the strength or the time to deal with Delongi