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  • Report:  #177830

Complaint Review: Delta Skymiles

Delta Airlines delta Skymiles ripoff. refused to honor skymiles on partner air line air France for trip from Boston to Barcelona and Venice to boston in May 2005. Atlanta Georgia

  • Reported By:
    ft lauderdale Florida
  • Submitted:
    Fri, February 24, 2006
  • Updated:
    Fri, June 22, 2007

Ripped off by Delta Airlines Skymiles Program! In May 2005 I traveled from Boston to Barcelona Spain and from Venice Italy, back to Boston via Air France (Delta Partner). flights. I have had extensive correspondence with delta and have had no satisfaction.

Natalie
ft lauderdale, Florida
U.S.A.

2 Updates & Rebuttals


Paul

Andoiver,
Minnesota,
U.S.A.

Skymiles availability?

#3Consumer Comment

Fri, June 22, 2007

Jenny, we all understand that there are limited seats available. But quite frankly I think it is a mythical number. I have been trying to use my skymiles for 2 years and have not once been able to get the seats. I am still waiting them to release SM seats for a trip this winter.

I went through all their hoops, call 326 days before hand or whatever it is, I called at 12.01am and all the next day and the following 4 months and nada. Yet everyday I get marketing from Delta and American Express to use my Amex so I can get wonderful miles to go on my own vacation, ha maybe I can get to Guadalarja but that is about it.

Three years ago and before that, Delta was excellent at releasing seats and I could use my SM every year and I was Platinum level, now I am just trying to use my last 100k+ so I can be done flying Delta. I travelled strictly with Delta for business and pleasure, but now AA gets my money and takes my FF miles.


Jenny

Harvest,
Alabama,
U.S.A.

Skymiles

#3UPDATE Employee

Mon, April 17, 2006

Do you realize that Delta only has a limilted number of Skymile seats on partner airlines? Delta would not refuse to honor Skymiles. It is all based on availability. You need to make a reservation as far in advance as possible and if the seats are not available for the times that you want to travel, go on a waitlist. If you are on a waitlist they will contact you if more SM seats open up.

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