Complaint Review: Delta Airlines

The internet priced my tickets out to be $148 for a one way ticket from New York to Atlanta, low and behold the ticket lady, the rude condesending ticket lady, informed me that my ticket was $412. Really? I had to overdraw my account just to buy a ticket (but thats not all).

The plane smelled of spoiled cheese and the stewardesses were very rude to everyone riding coach. I sat for an hour for the plane to take off, with nothing to read because they forgot to restock the reading material and did not give me the water I requested when they asked what would I like to drink. The ladies next to me got their water though...I hate to pull the race card but its the only explanation I can think of.

I finally got off the smelly plane only to find that my luggage never arrived. I complained to the baggage consultants, who *rudely* told me to wait AN HOUR for all baggage to exit the plane. I waited. Nothing. So I went back only for her to tell me that there was nothing she could do except allow me to file a claim and hopefully receive some sort of compensation. It's been over a month since I filed and I haven't heard anything. They say you're supposed to wait 4-6 weeks, its going on the 7th week and I am livid.

No longer will I ever fly Delta. I've never been treated so horribly in my life by people who know their jobs are in jeopardy. Cudos to Southwest.

Ashley
Tuscaloosa, Alabama
U.S.A.