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  • Report:  #1423358

Complaint Review: Delta Auto Protect extended warranty

Delta Auto Protect extended warranty CANNOT GET PAID FOR WORK!! Nationwide

  • Reported By:
    bkrreeves — lafayette Louisiana United States
  • Submitted:
    Tue, January 16, 2018
  • Updated:
    Tue, January 16, 2018

Anyone reading this, I would recommend staying away from Delta Auto Protect. In my opinion the absolute worst extended warranty I've ever dealt with.  I've been in the automotive repair industry for over 20 years and have dealt with most extended warranties out there.  I have never experienced an unwillingness to process and pay repairs; to the point that I've had to tell my employees to not accept this extended warranty.

 Of course I cannot prove this but it feels and seems as if their goal is to collect money for the policies they sell and then become so hard to deal with when it comes to processing repair claims that repair facilities refuse to accept them.  Normally when dealing with warranty companies payment for repairs are recieved at the latest the next day.

I have been waiting for payment since 01/05/2018.  You can hardly get anyone on the phone.  You will get their answering service with not one return call.  You will get transferred to voicemail with no return call.  You will be given email addresses to send documents with no response.  It is almost laughable at how incompetent this company is; I would be if it weren't for the fact that I have not been paid the $807.45 they currently owe me. 

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