Complaint Review: Delta Auto Protect

I had purchase warrant for 2015 Mercedes E350 esp#81693563 in February 2019

I had purchase warranty for 2010 Mercedes S550 esp#81710252 on  April 22, 2019

I had purchase warranty for 2014 Chevrolet Corvette esp#81710256 on April 22, 2019

Traded the 2010 S550 on May 21 2019, next day requested to cancel warranty coverage and get refund

Email all documents needs and was a sured the refund after couple weeks. Never receiving refund i would continue calling being left on hold many time one as long 29 minutes So around June 17, 2019 I decided to cancel the other two warranties, sent in the required documents again. Then called was told it was being mailed the last week of June..

Then July same thang calls being put on hold, no person calling back or emailing back. Forgot the date but i acted as if i need new coverage spoke to Aaron,, was told they never received any correspondece from me.. so ON July 17 2019 my credit again notorized the document and i mail certified receipt #70183090000160881800.. I start by calling August 2 leaving message for my sales person Alex Adams whom eagerly called me in April to get my business. But no call back..

Today is August 7 2019 spoke to a female after acting like new customer..she put Aaron on phone he claim i would be getting the 2010 S500 refund by end of August.. and kept telling me keep the other two warranties but i kept telling him i do not want nothing but my refund for all 3 vehicles...it realy  aggrivating

Charles Paul

409-673-0980