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Delta Faucet Bad lifetime guarantee Nationwide
I called on problems with the buttons sticking on your Delta Faucet 55424 ActivTouch Adjustable Wall Mount Hand Shower, Chrome. Was told to soak the head in vinegar & water.. I did.. didn't help.. button still stuck. I called back and Delta was happy to replace the errant model OR i could get 70% some other model shower head.. I thought possibly the 70% off was a good idea.. I think the "button" design on the ActivTouch is prone to problems .. even with city water..and I'm in a rented condo and can't add a water softner to remove any hardness in the water that might create the "sticky buttons" on the ActivTouch.. which seems to be a recurring problem (per the internet). I selected the model 59426 to replace the 55424 .. it listed for $106.25 I paid you $30.79 for the replacement. Today I look up the 59426 and see it sells for $44.29 on Amazon.. So I paid originally $77.99 for the 55424 ActivTouch and now $30.79 for the 59426 replacement .. Total $108.78 .. for a $44.29 shower head on a LIFETIME GUARANTEE product. I'm going to report this to a consumer watchdog . I should have researched this better but thought your offer was fair until I found your prices on DeltaFaucet.com are totally false and misleading . I think I was totally ripped off on this. I end up with a $44 shower head that cost me $108.78.