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  • Report:  #977173

Complaint Review: DeluxeHire

DeluxeHire Wedding Scam London, Internet

  • Reported By:
    AngieLou — Marlow Internet United Kingdom
  • Submitted:
    Mon, December 03, 2012
  • Updated:
    Fri, April 15, 2016
  • DeluxeHire
    28 Grosvenor Street
    Internet
    United States of America
  • Phone:
  • Category:

I hired a number of items from DeluxeHire for my wedding in August 2012, two days before the event Bebe called to say they would not be able to honour the contract as they had, had a dispute with their landlord and were unable to gain access to their warehouse. (This should have rung alarm bells)

Bebe assured me her accountant would refund all monies which had been paid upfront in good faith, by October I had still not had my monies returned, despite repeated requests! I filed a small claim which was undefended and judgement was entered against DeluxeHire, who have subsequently moved premises!

I will be applying for the issue of a warrant to seize goods to the value of the hire, plus all costs and interest.

Be warned this company are a con, they should not be trading and adopt aboherrent business practices!

6 Updates & Rebuttals


DeluxeHire

Berkshire,
United Kingdom

Unknown Reporter

#7REBUTTAL Owner of company

Fri, January 22, 2016

No Record Of Transaction From Unknown Reporter.

No battle that rings a bell. Report cannot be verified.

 

Blessing Taylor

Managing Director

DeluxeHire. Catering and Event Equipment Hire London

www.deluxehirelondon.co.uk


DeluxeHire

Berkshire,
United Kingdom

Nicola Jennings Was Refunded

#7REBUTTAL Owner of company

Fri, January 22, 2016

Nicola Jennings Was Fully Refunded.

Yes, it is true that we coundn't honour Nicola Jennings order for charger plates due to tecnical issues relating to loss of data, but she has since been fully refunded.

Nicola, please update your report acknowledging receipt of full payment. Grateful.

 

Blessing Taylor

Managing Director

DeluxeHire. Catering and Event Equipment Hire London

www.deluxehirelondon.co.uk

 

 


DeluxeHire

Berkshire,
United Kingdom

Angie Lou Was Refunded

#7REBUTTAL Owner of company

Fri, January 22, 2016

Angie Lou Was Refunded.

Very true that we had an issue with our landlord therefore coundn't honour Angie's order but she has since been refunded.

Angie Lou, please update your report acknowledging payment, thanks.

Blessing Taylor

Managing Director

DeluxeHire. Catering and Event Equipment Hire London

www.deluxehirelondon.co.uk


Nicolaj

Internet,
United Kingdom

I too got scammed by deluxe/bebe!!

#7Consumer Comment

Wed, February 13, 2013

In April 2011i paid 402 for charger plates for my wedding in July. Despite numerous attempts to contact deluxe they finally told me 2 days before my wedding they had a re boot problem with their computers and my order was lost and couldn't provide me order. They said they would pay me back my refund.

I tried for over a year to get my money back, Bebe kept assuring me I would get my money and she would just laugh on the phone to me and. Say "oh well". I started court proceedings, instructed bailiffs but no luck.

Please avoid this company, they are thiefs!!!!!


AngieLou

Marlow,
Internet,
United Kingdom

UPDATE

#7Author of original report

Fri, January 18, 2013

If you want to contact me you can email me on angela.coburn@valuewindows.co.uk


Anon

United Kingdom

Deluxe Hire SCAM artists

#7Consumer Comment

Fri, January 18, 2013

Hello, I am also fighting a battle with them to get my refund after not delivering the correct goods for my wedding day! How do we get in contact with each other? There must be others out there!

Respond to this Report!