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  • Report:  #569984

Complaint Review: Dentalplans.com

Dentalplans.com Dentemax Discount Dental Plan was led to believe I was buying a dental insurance plan until I paid the premium and they took the money from my account. When I printed my ID cards, the cards said, this is not insurance but a disc Internet

  • Reported By:
    Judy — Oneonta Alabama USA
  • Submitted:
    Tue, February 16, 2010
  • Updated:
    Tue, February 23, 2010
  • Dentalplans.com
    Internet
    United States of America
  • Phone:
  • Category:

I look for dental insurance plan on the internet and DentalPlans.com looked good until I purchased the policy which turned out to not be insurance at all but was clearly stated on the ID card that I printed after I paid the annual premium, the this was not insurance but a discount plan.  I asked for an immediate refund and cancellation of their plan and did not receive a response.  It only took them seconds to take the money from my account but it has been hours and still not response.  Please help me knock out theives such as this.


Pleas let me know what happens, mailto:(((REDACTED)))peoplepc.com 


 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

1 Updates & Rebuttals


Dentalplans.com representative

Des Plaines,
Illinois,
U.S.A.

DentalPlans.com

#2UPDATE Employee

Tue, February 23, 2010

Judy,

You had contacted DentalPlans.com on 2-15-10 to request a refund and as requested, a full refund was processed to the payment on file on 2-16-10. Refunds typically take 3-5 business days to post to your account.

I would like to share a quick view of the differences between a discount plan and dental insurance:

The following are available with discount dental plans, but are not available with insurance plans: 

-Quick Plan Activation o No Health Restrictions

-No Annual Limits

-No Paperwork Hassles

-No Waiting for Dental Care

-Cosmetic Dentistry Savings may be available, dependant on the plan purchased.

Annual dental insurance premiums can be high

Discount dental plans start at only $79.95 per year for individuals and $129.95 per year for families

 

DentalPlans.com is the affordable alternative to dental insurance! Discount dental plans are not dental insurance plans but dental discount programs instead. Participating dentists have agreed to accept a discounted fee from discount dental plan members as payment-in-full for dental services performed. There are a variety of other key differences between discount dental plans and dental insurance plans.

For example, the majority of dental insurance policies have annual maximums that are typically around $1000 to $1500. So if you need dental care treatments that cost more than $1000 like braces, root canals, crowns, oral surgery or dentures, you will have to pay the difference with a dental insurance plan.

Alternatively, since discount dental plans do not have annual limits, you can use your plan as often as needed. Plus, our plans may even be used to reduce your out-of-pocket dental care costs once youve reached the annual maximum on your dental insurance plan.

Even if you already have dental insurance, the discounts offered by our discount dental plans may be used along with your dental insurance for even more savings on your dental care. We advise consumers and members to consult with a participating dentist or dental care specialist before beginning treatment.

We hope that you are able to locate the product you are looking for, but if you are unsuccessful and would like to learn more about the discount dental plans offered on DentalPlans.com, please call us at Toll Free 888-632-5353, Monday through Friday, 8:00 AM 9:00 PM EST.

The DentalPlans.com Family

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