Complaint Review: Dentalplans.com

They took out $169.95 four times and $144.46 three times out of my bank account.
On Thursday 24 Aug 2006 got an email from Dentalplans.com telling me (in there own words) "your online payment did not process. Your plan cannot be activated or used until we receive your correct payment" this e-mail received at 08:59:10.

I have saved the e-mail if needed can access it anytime.

Then, my wife goes get a few dollars out of the ATM and red flag was sent too her attention, she got a report on what is in the account and there was Dentalplans.com on the the report seven(7)times taking money out of our account after they sent the e-mail on Thursday 24 Aug 2006 at 08:59:10.

And, the report about our bank account is posted 08-25-06 before lunch time when my wife got the report what is in our account, the dates on the transactions that Dentalplans.com took money out of our account "after they said your online payment did not process" they kept the information in an loop where somebody in there company took the money.

we are out of $1,113.18, plus on top of that they are not an insurance company.they are an discount provider only and some of the dentist's they have on there list doesn't carry discount programs.

William
Columbus, Mississippi
U.S.A.
EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics still worshould k. The bank can easily faxor mail toyou the Federal Regulation E dispute form.

(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the