Complaint Review: Denver Better Business Bureau (BBB)

After having been most unsuccessful with my BBB claim against Elevate GF (WholeNutra and Healthizon) last December due to the business' insistently detestable disposition to provide recompense for a product I purchased from them and used for 18 months with no result, I think it is equitable for me to state how the Better Business Bureau in Denver truly conducted itself with my person. I believe that all but one representative demonstrated a genuine interest in assisting me with my case and I am not even referring to the person that was in charge of forwarding my responses to the business. Quite sincerely, I do not think that I received due attentiveness while my case was open.

I sent the BBB representative many messages via email concerning additional information about my disagreeable experience with WholeNutra only to not be acknowledged at all. The only two messages she ever sent to me were of generic and detached nature. In addition, my case was precipitously closed without, again, any kind of acknowledgement about the action taken. Altogether, I was rather dejected with this consumer agency's conduct and in spite of WholeNutra's indisposition to refund the money I spent on their utter swindle, Teri Martinez (trade practice specialist at the Denver BBB) and some other representatives who assisted me by telephone could have been more considerate and appreciative about the matter I submitted to the Denver BBB with the hopes of being assisted in a more satisfactory manner than they did during the duration of the case's validity.