Department of Human Services - Conner Center They are denying eligible people state benefits; and making it difficult to contact, neglecting consumers, violating their rights to even appeal. Detroit MI
The reviews on google say it all. Honestly, it's that bad. The Conner Center - Department of Human Services completely degrades the poor. It seems that they like to play games, and confuse beneficiaries in attempt to get a rise out of them.
It's very disturbing how they are managing this location... Borderline psychological abuse, not to mention gross negligence.
3 Updates & Rebuttals
Jim
Beverly Hills,California,
United States
A Couple of Things
#4Consumer Comment
Thu, December 12, 2019
The numbers are irrelevant without proper context. If there are 4 complaints and thousands of recipients, then 4 complaints don't mean anything. Neither would 50 complaints be very material when thousands are being served. So numbers mean nothing without context.
Let's also remember this is a city that went bankrupt not that long ago. Government services are generally the first thing that get cut in order to recover and exit a municipal bankruptcy. For that, you can blame city management as a whole, not just a specific department.
I suspect that department you speak of still has not seen any sort of recovery since the exit from BK. I am not suggesting the poor aren't suffering, however the poor pretty much suffer everywhere; you can go to any city department and the resources will never be sufficient to help everyone. Putting up complaints of a DHS group overwhelmed with trying to meet the needs of its people and doesn't, I guess would be a ripoff but without context, it's hard to evaluate.
Daniel
Detroit,Michigan,
United States
Stacey
#4Author of original report
Wed, December 11, 2019
Well Stacey, all I can say is that numbers don't lie. Would you agree with that statement? Based on Google Reviews alone; lots of people are not getting their benefits, and they are not only dissatisfied with the services, but they are also unable to get a hold of their workers.
If this is disorganization is government protocol, then we definitely need some new guidelines asap, because people are going hungry as a result of a failed system. If you are wrong; and this is not government standard, then I would say every worker at this branch needs to be fired, because based on preliminary facts; not opinion, they are not serving the public.
Stacey
United StatesSo
#4Consumer Comment
Wed, December 11, 2019
What do google reviews have to do with it? What benefits are you trying to get? I can guarantee there is no mental or psychological abuse that is associated with DHS.
They are a GOVERNMENT agency and have to go by GOVERNMENTAL guidelines when determining benefits period. And NO I do not work for them.