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  • Report:  #344114

Complaint Review: Dependable Auto Shippers

Dependable Auto Shippers Cannot get my car delivered--no commitment to get it delivered to Austin, Texas Mesquite Texas

  • Reported By:
    Austin Texas
  • Submitted:
    Wed, June 25, 2008
  • Updated:
    Wed, October 22, 2008
  • Dependable Auto Shippers
    http://www.dasautoshippers.com/Default.aspx?EADID=wd:phone:das:dependableautoshipper:dependable+auto
    Mesquite, Texas
    U.S.A.
  • Phone:
    800-327-8060
  • Category:

My car was delivered to Woburn, Mass on 6/9 with an "estimated" delivery of 6/25. As of today the vehicle is sitting in Linden, New Jersey with no commitment of when it will arrive in Austin, Texas. The next estimate of delivery by DAS is 7/8. No one can make any commitment to when the car will leave New Jersey. The excuse wheel says gas prices are high, floods, inbalance of cars on one coast or the other. I am very close to the point of flying to New Jersey and drive the car back to Austin myself. Calls to Customer Service are virtually useless.

Frank
Austin, Texas
U.S.A.

1 Updates & Rebuttals


Das Customer Care

Mesquite,
Texas,
U.S.A.

Estimated Transit Time

#2UPDATE Employee

Wed, October 22, 2008

DAS has researched this move. As Frank mentions in his report, he was given as "estimated" arrival date of 06/25. As it ended up, his Infiniti G35 was at the Austin terminal ready for him to pick it up on 06/30 and he arrived to get it on 07/01.

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