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  • Report:  #1321315

Complaint Review: Derma Essence

Derma Essence Total Scam Free item costs over $84.75 each and every month. Do not order free item(s) Internet

  • Reported By:
    Sandy — Bethlehem Pennsylvania USA
  • Submitted:
    Mon, August 08, 2016
  • Updated:
    Mon, August 08, 2016
  • Derma Essence
    Internet
    USA
  • Phone:
    8444049985
  • Category:

Please, pleas, please do NOT oder the 'FREE" items from derma essence . Supposedly only $4.95 for s&h, then they charge for two s&h. You received two small products. Then (apparently very unclear in their initial offer), if you don't cancel within 14 days of the initial shippment, they charge you $84.75 each month for each of those two items. After a 1/2 hour phone call, they finally agreed (after extensively telling me of all offers available to me), they agreed to credit my account for $37.46, and to not charge me any subsequent orders as they have cancelled my order, which I did NOT place in the first place. I also was given the option to call back in two days for a tracking number so that I could pay anywhere from  $10-12 to return the products, then I would be given a 25% credit for the returned items. 

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