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  • Report:  #1173143

Complaint Review: Derma Luvente

Derma Luvente Online ordeered a sample of eye cream. Paid shipping.There was no paperwork that came with the order. Onlne didn't specify that after you received you would get product monthly. I never received any more product, but they have been billing my account for Charging for product I have not received. Hung up on me when I tried to get an address to return their sample. Internet

  • Reported By:
    Jan — Cairo Ohio
  • Submitted:
    Fri, August 29, 2014
  • Updated:
    Fri, August 29, 2014
  • Derma Luvente
    Internet
    USA
  • Phone:
  • Category:

 Saw the item on Facebook ad.  I ordered the sample, paid 3.99 for shipping.  Nothing at the time said it would bill me after a few days.  I have tried to speak to them and it is difficult to understand and hear who you are speaking to . Asked several times for a supervisor and then was offered an address to send back sample. The address they gave me made no sense at all. Then a supervisor finally came online and rapidly rattled off an address in Georgia. When I asked him to slow down and repeat the address, he hung up on me. They have billed against my credit card $87.91 twice.

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