Complaint Review: Derma Skin Brandds

I agree with all other reports. I signed up for a free trial.  The initial webpage said nothing about automatic shipments. If it did I wouldn't have signed up for the trial.  I even received an email confirming my order and saying nothing about being charged if not cancelled within 14 days.  After the 14 days I was charged for the "free trial." 

When I noticed the charges on my credit card, I went to the website, which was different than the one I initially sign up for the free trial.  The xtremeadwrinkle.net website states that if you don't cancel you will be charged and the dermaskinbrands.com site now only gives a number and email address.  I called the company and was told I agreed to the terms and conditions and I said I did not and that I always make sure it isn't an automatic renewal.  I said there wasn't anything saying that when I requested the free trial.  I was told there was and that I was responsible.  I told them not to send anymore product and was told it was already shipped.  I said I was sending it back and I was informed there is a restocking fee of $17 for each product, but he would take $130 off the $175 charge for the two products.  

This is definitely a bait and switch.  Don't click on any ad for the product. The website you originally order on is different than the one that show the terms and conditions.  I am going to try to dispute the charges with my credit card company.  Also the trial they sent me didn't even last 14 days and it's a crappy product.  It's all watered down.