Complaint Review: Dermabelle

 I ordered the product ILUMADERM then was sent to the DERMABELLE site as an add on to the first product. Both companies said they had a 14 day trial period but it was impossible to find it in their website or when the product was delivered. There was no paperwork in the box. I called to cancel and was given the run around that I had to cancel within 14 days. So I paid the $89.53 for ILUMADERM and cancelled however the DERMABELLE did not accept the prior company cancellation even though they were shipped together. So I was charged another $89.53 for a product that doesn't work! In calling them I found their operators rude and not willing to help me to return the 2nd shipment because they couldn't resell it! So I still have the unopened box and can't get my money back or return the product!