Complaint Review: Dermagenetix

 Crooks charged my card without permission I started ordering a free trial of Derma Genetix face cream. I had to pay $4.95 for shipping with a credit card. However when I couldn't get out without ordering another free trial serum, I cancelled the entire transaction without completing it. I was charged $94 for the free sample cream and $93 for a serum I never ordered. Dermagenetix used the name and address I use for advertisers. They never confirmed the order or its cancellation. They wouldn't refund my money.

I called them a few times and talked to the supervisor who was even worse than the phone crooks. She finally accepted to refund half the amount even though I never used their products. I am still waiting for for the 50% refund. My credit card was then used in Mexico and I have a strong suspicion it was from this same dermagenix company. I had to cancel the card. This company is running a dangerous scam. Never give them your credit or debit cards. I am losing over $100 without ever trying their products.