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  • Report:  #1472413

Complaint Review: Dermaglow (Bella Radiance)

Dermaglow (Bella Radiance) Said I had a 14 day free trial, when ordered over the phone. Paid on 1/10/19, rec product on 1/15/19, they took 88.36 out of my account on 1/24. Arizona

  • Reported By:
    Joyce — Vancouver WA United States
  • Submitted:
    Tue, January 29, 2019
  • Updated:
    Tue, January 29, 2019

ordered skin and eye cream, which was advertised with 14 day free trial, on Jan. 10. Paid shipping of $4.95. Rec product about 9 days later. Read all labels no where mentioned auto ship. Not mentioned when I ordered by phone. Charged 88.36 on Jan. 28 from checking account. When I called was told free trial

started from order date, and I checked a auto ship box (which I did not). Refused to refund money, was offered a discount to continue auto ship. I refused, and advised them to not take any more money from my account, canceled all future orders. Was given two cancellation numbers. One for eye product, and oner for face cream. They face cream cost had not yet been deducted, advised not to take funds from my account. Did not have a 14 day free trial period. 

Rip off company, do not order expecting a 14 day free trial.

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