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  • Report:  #1132377

Complaint Review: DermaJuvenateCA-Trial

DermaJuvenateCA-Trial This "miracle" skin gel company promises you a "risk free trial' of their product for $ 3.99. Somewhere in the advertising it mentions a 14 day trial period. But they don't send any paperwork with the product at all. What you get is the little bag with the product in it. No return or cancellation instructions. Not even a customer service telephone number.  UK

  • Reported By:
    Fahmida Jahan — Windsor Ontario
  • Submitted:
    Fri, March 21, 2014
  • Updated:
    Fri, March 21, 2014
  • DermaJuvenateCA-Trial
    USA/Canada - 1-888-447-6613 : 24 Hours , 7 Days a
    Select State/Province
    USA
  • Phone:
    USA/Canada - 1-888-447-66
  • Category:

The order confirmation page they send, by email, also does not have any customer service number on it. No mention of the 14 day trial period, starting the day you placed the order. So, you're left guessing how and when to contact them to cancel the automatic membership. So, on the 15th day after you order the trial product, they charge $89.71 for the "Trial "bottle they say is a full size bottle. They do graciously offer a 25% "refund ($22.43) They will cancel your "automatic membership" and offer you another trial of some other membership. I had to get their telephone no. off my credit card statement in order to cancel. Another hard lesson learned! UK

They are totally froud. They did not send any paper document of their product even what they said about trial period. They charge 102.59 canadian dollar from my mastercard automatically and I am surprised that how they did because I did not authorized them may be they hacked my all information. Please be carefull about them and donot believe them and their product never.

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