Complaint Review: Dermallue

I ordered two products from Dermallure; 1.Skin Essentials and 2. Dermallure.  It is advertised as the "housewife discovers beauty secret", by combining two skin products which reduce wrinkles.  It is also advertised as a 30 day free trial.  The rub is...if you do not return it within the 30 day free trial you will get charged the full price for the two products which total $174.89. Therefore you can't really use the cream for 30 days if you are not going to keep it since it has to be returned during the 30 day trial.  After the 30 days are up you do not receive a penny of your money back.   It also does not count if you contact the company with any questions during the 30 day trial.

I sent two e-mails asking about the cost of the product IF I were to keep it. I wanted to know this information so I could make an informed decision about using the product (i.e. if I could afford it) over the long term.  The answer that I received continued to tell me about the product and that it had been shipped which did not make sense since I asked about the cost and not about shipping.

The product itself is OK.  It did not get rid of any of my wrinkles but it might on someone else.  I just wanted people to know the "rest of the story" so they do not get taken like I did.