DERMALLURE SKIN BOTANICAL Disabled elderly womans monthly food money taken Upton Internet
I am an elderly woman whom is disabled and living on disability. When I signed up for the free trial of an amazing cream called DERMALLURE..I ordered it for the $4.95 shipping only price.They added another product also and I paid the shipping for that. Then one week later I recieved the cream and a week after that an invoice email for $94.96 and also $94.92 which were funds withdrawn from my account without my permission. The money taken out left me penniless and was my food money for the month of March. I called my bank in California immediately and informed them that this withdrawal was made without my consent or knowledge. They closed my card at the bank,..and that left me with no acct card or food or food money.
I called DERMALLURE customer service and was treated very rudely,.even as I cried that I now could not eat. They put me on hold a number of times,..and dropped my call a number of times and after 2 hours of begging and crying,..the rep BOBBY,..told me he would help me out by cancelling any future shipments!!!I was incredulous and was then put on hold and transferred to a new person who was extremely rude to me. Finally they said that since I had started a FRAUD investigation and dispute of the charges that I would need to initiate a 3 way conference call to my bank and all of us be on the line together,..which I did. They promptly put me on hold for 20 minutes and my bank could no longer hang on.
I then called them back and the phone was answered by ERIC. Eric informed me that since I had initiated a bank investigation that they could no longer speak with me. I told them they should be ashamed of themselves for their misleading advertising and that I was going to post their treatmant of me and their SCAM to the BBB and FCC and yes,.an Attorney. I also told them I would be putting this out to the media. This is a HUGE DECEPTION on the general public,..and needs to be reported on mainstream news.
PLease investigate this skin cream FRAUD.
THank you, a hungry disabled duped customer.