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  • Report:  #1158825

Complaint Review: dermallure$ skin essentials

dermallure& skinessentials Didn't make the trial period clear and came with no info is packageing Fort Worth Texas

  • Reported By:
    Lori Stephens — Gastonia North Carolina
  • Submitted:
    Tue, July 01, 2014
  • Updated:
    Tue, July 01, 2014

I saw this ad for Dermallure and skin essentials for 4.95 for the cost of shipping said it was a free trial so I did it.  Then I checked my bank and saw that they took out 194.79 without even letting me know about it.  I thought that I would get to try it and then if I wanted to order more, I could.  I didn't know that they would be charging me all this money.  I feel that I really got ripped off so I called and spoke with this lady don't remember her name and she said did you not read the small print?  There was no small print.  They make you think that you get to try the product for 4.95 cost of shipping and it did not say that I would be charged for the product.  If I had known this then I would never had ordered it in the first place. I thought like the add said that I would be able to try it and then order if I wanted to.  This is very misleading to the average person.  Yes, I'm pissed out and I canceled my visa and ordered a new one so they would not have my info on file to charge me anymore.

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