Complaint Review: Dermasoft and Purecell

I responded to a ad on Facebook.  Once on the site, the advertisment stated that a trial opportunity for Purecell Eye Therapy was $4.95. Another part of the ad stated that for another $4.95 DermaSoft skin lotion would be added as well. I accepted that when both of the items came it would be in a very small trial bottle. The Purcell eye therapy came first in a regular sized bottle so when the second one came I didn't even take it out of the USPS box. In a couple of weeks after the first item arrived I was horrified to find that I had two $89.95 charges on my bank statement. I Couldn't believe it.  I immediately called Purecell first and was told it was on the website that after the 2 weeks trial  I would be charged $89.95.  

I explained that it was not on there because I read every word on that site. After several minutes going back and forth she agreed to give me a $35.00 partial refund.  For the other item which came under the name of Derma Soft was even more disappointing because they refused to give me any refund at all eventhough it was still in it's shipping package.  These two companies are deceiving the public and need to be stopped.  What' their doing is illegal.  I'm sure the advertisment that I saw on facebook did not have anything on it about paying full price after 2 weeks.  Hopefully filing this report will get the word out to the rest of the public and save anyone else from being affected by this.  I could not pay my electric bill this month, hope this doesn't happen to anyone else.