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  • Report:  #1330860

Complaint Review: Fern soft skin restoee

Dermasoft skin restoee Advertised as if this were the Christie Brinkley product as on dr oz Internet

  • Reported By:
    Rena — Little rock Arkansas USA
  • Submitted:
    Fri, September 30, 2016
  • Updated:
    Wed, December 21, 2016

 Advertisement was on Facebook and showed the product to be backed by Christie Brinkley and dr oz. when I got the product it was clear it wasn't the product advertised. There was no fine print about fees in the future, but I only paid $4.95 for the free trial, so I am reporting this because other people have reported this company, too. It is not what was advertised. I am now trying to determine how to keep my card from being charged $90!

1 Updates & Rebuttals


Try DermaSoft

Santa Ana,
California,
USA

Response for Rena

#2UPDATE Employee

Wed, December 21, 2016

Dear Rena,

We feel for your concerns, and have processed a refund in the amount of as requested. In addition, you have been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions, please do not hesitate to ask at this email.

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