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  • Report:  #1387876

Complaint Review: Dermedica XR

Dermedica XR Offered a free trial, did not provide a box to opt out of purchases and charged $98 x2 to my credit card account. Savannah, Georgia Internet

  • Reported By:
    Trixi Hammond — Marietta Georgia USA
  • Submitted:
    Mon, July 24, 2017
  • Updated:
    Mon, July 24, 2017
  • Dermedica XR
    Internet
    USA
  • Phone:
  • Category:

I clicked on a link that said "Free trial".  The ad stated I need only to pay $4.99 for shipping.  There was not a box to opt out of further purchases, so I assumed they would verify before shipping.  

I received another 'set' of skin care items, one cream, and one eye cream.  There were two charges on my credit card statement; one for $94.71 from Renew Labs in San Diego, CA, the other for $98.72 from Hut Labs in Buena Park, CA.  I asked my back to reverse charges, which they declined.  I then asked them to close the account so no further charges could be made, they again declined, stating I need to speak with their fraud department.  I plan on doing this tomorrow.

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