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  • Report:  #1338109

Complaint Review: DermEsscence

DermEsscence DermEssence charged me $94.95 and $93.89 for Glayeserum Total of $188.84 I sent them a letter no response and I never received order Santa Cruz California

  • Reported By:
    Christina — SAN BRUNO California USA
  • Submitted:
    Mon, November 14, 2016
  • Updated:
    Mon, November 14, 2016
  • DermEsscence
    1661 Soquel Drive
    Santa Cruz, California
    USA
  • Phone:
    855-865-5091
  • Category:

10/04/16 I was charged $94.95 for DermEssence Face Cream and $93.89 for DermEssence Glayeseum. I called both numbers to stop the subscription for these items 877-854-9134 and 855-865-5991..I was told that company was unable to stop shipping on them..I spoke to first Nick and them Joslyn on 10/05/16.

I also spoke to my bank and they told me they could't help me either...Unless I could prove it was faud..

Of course I didn't read the small print that stated I had to contact them in 14 days ...I admit I was wrong...

So I figure when I got the merchandise I would sell on e-bay or something ...

Problem I got charged $188.84 and never received anything from this Company..I waited till October 24, 2016 and wrote them a letter they never responsed or did they refund my money...

Big Rip Off

 

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