Print the value of index0
  • Report:  #1338307

Complaint Review: DermEssence

DermEssence Essencehealthyskin.comNuBeauty Deceptive advertising; scam Albany Georgia

  • Reported By:
    tjordanlcsw — Los Angeles California USA
  • Submitted:
    Tue, November 15, 2016
  • Updated:
    Tue, November 15, 2016

I saw an ad online that Angelina Jolie had a new skincare line and the product was free, except for shipping.  I ordered it, and mistakenly clicked the button that put 3 other items on my list.  I immediately called them and cancelled the remaining 3 products and confirmed the shipping price for the first item.  I then received all 4 items, and when I called to tell them this, they told me there would be a restocking fee of $9 or so, and I had to pay to ship it all back.  Then they told me that I had entered a contract of sorts, which I would have to cancel by a certain date.  Not only does Jolie have nothing to do with this product, but everything about their approach is a scam.  When I told the woman, very respectfully, that I did not order the remaining products, she hung up on me.  Her name is Jessica.

Respond to this Report!