Complaint Review: Dermstore.com

Wife has an account and ordered in the past. All of a sudden we got an item we didn’t order but we were charged $177 for it and they have no record of the order in our account. They have no way of finding the order to refund. Fools, obviously there is an issue with their billing platform, don’t put your card on file. Still fighting a dispute through my bank, been a good month already. Pathetic company with no customer service in sight. Scammers!