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  • Report:  #1521460

Complaint Review: Desert Horizon Nursery

Desert Horizon Nursery Desert Horrizon Nursery delivered a dead tree and refused to replace it. QUEEN CREEK Arizona

  • Reported By:
    george — mesa Arizona United States
  • Submitted:
    Tue, September 27, 2022
  • Updated:
    Tue, September 27, 2022
  • Desert Horizon Nursery
    19250 S ELLSWORTH RD
    QUEEN CREEK, Arizona
    United States
  • Phone:
    480 987-3308
  • Category:

Desert Horizon Nursery is dishonest. I ordered and had delivered (4) 24 inch crated live oak trees. It wasn't until the next day that I noticed one of the trees was dead. All four trees delivered were in excess of ten feet tall and i just didn't notice one of the trees was silver instead of green the day the trees were dropped off.

I made several calls to the nursery requesting a call back and also mentioned one of the trees dropped off was not one of the four trees I selected in that a tree of this size edoes not die in 24 hours after delivery. The response I got back from the nursery was that I owned the trees the minute the delivery truck left and that obviously the nursery was not going to replace the tree because they did not plant it and obviously I killed it.

That is not possible. 

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