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  • Report:  #1432804

Complaint Review: DesignCrowd

DesignCrowd 100% Guarantee BUT Keep Fees

  • Reported By:
    Angela — CROCKETT Texas United States
  • Submitted:
    Tue, March 06, 2018
  • Updated:
    Tue, March 06, 2018

DesignCrowd is a Ripoff. They offer a 100% guarantee, but buried in the fine print they reserve the right to withhold a "posting fee". This fee is $90.

The quality of the work even from their elite designers was very poor and completely off the creative strategy posted for the job. The single high quality logo turned out to be a cut-and-paste from a similar company, so it couldn't be trademarked. They agreed the quality of the work was low, and they offered to run a second "contest" to attract more designs. I didn't want to waste my time, since so many of the first batch of designs were from their "Elite" designers. That's when they pointed out they had the right to withhold a "posting fee".

This is a fully automated online platform, so the "posting fee" is an outrageous charge when I got absolutely nothing in return. 

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