Complaint Review: Destination Movers

I initally contracted with this company for a simple cross town move, for which I agreed to pay $375.At the last moment,the deal fell through on my new condo on the same day my house was sold. As a result,I was forced to place my things in storage and move to a hotel. I was told there would be no charge for storage up to 30 days. My bill was now $618.00.

The next week I called to arrrange delivery to the condo I had bought. On the morning of delivery, I called the office and was told the new charge was $375. recieved a call from Ruben at the office tell telling me the cost was now $550 I finally had to agree to his terms, because he was threatening to have the driver return my things to his warehose and that I could come pick it up myself.

I was then forced to give the cash and sign papers before they would unload my property. The driver informed me that the price did not include tips. I told them I had no more money to give them. These people then proceeded to "dump" my things into one room. When they brought in my garden sculptue smashed up, they said once everything was unloaded, they would go over any damages with me. Before I knew it, these guys snuck out, witout saying a word, leaving my back door and screen doors wide open, allowing my small dog to run in the parking lot. To date, this company has been unwilling to make good on all the damages and theft of my property.

Maureen
Plantation, Florida
U.S.A.