Detailing.com John seems to be the common name provided when you ask whom you are speaking with. They love orders but do nothing to handle issues Irvine, California
I ordered Meguiars Gold Class polish which was identical to the image displayed on tthe website. I called in the day after receiving and since I got a different product and I wanted to return it. I called their service number and John said too costly to return just toss or give away and I would receive credit. Well March 24th no action and another call got another "John" and OH lets send you a label to return for credit as the other guy may not exist. Well NO action wa done by seconf John so stuck with wrong product and they do not care obviously. DO NOT BUY spit from these people as they obviously LIE when you call in. They have NO customer service.
1 Updates & Rebuttals
John
brentwood,California,
U.S.A.
resolution
#2Author of original report
Wed, April 13, 2011
Company contacted me with return instructions and label. Shipped back product and received email saying account will receive credit. Awaiting that to be processed but they did follow up to resolve issue.