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  • Report:  #663893

Complaint Review: Dewalt

Dewalt Dewalt does not stand behind its products Internet

  • Reported By:
    Kent — Downingtown Pennsylvania United States of America
  • Submitted:
    Fri, November 19, 2010
  • Updated:
    Fri, November 19, 2010

Dewalt does not stand behind its products. I purchased a Dewalt Compound Miter Saw. The warrantee is only one year for a very expensive power tool. A piece of metal came off the armature part of the motor. This is clearly a defect according to the service center. Dewalt would not send me a replacement armature because I am over the warrantee period, nor would they offer any support what-so-ever.  I will choose a better manufacturer of power tools next time and so should you. Beware of Dewalt. They talk a good game, but when it really counts, they fail to stand behind their products. I am out a ton of money with no recourse.

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