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  • Report:  #1175695

Complaint Review: Dex Media Camille Curinga

Dex Media Camille Curinga Supermedia, Dex One This lady Camille Curinga has been such a thorn in our business & feel she should be locked up for her constant lies St Petersburg Florida

  • Reported By:
    Nolan Stern — Dunedin Florida
  • Submitted:
    Wed, September 10, 2014
  • Updated:
    Thu, October 09, 2014

My wife & I own a local business & get calls every day from salespeople. Not sure why but this lady ( Camille Curinga)  calls & for some reason we thought it was different. Promising unreal ROI & said within 30 days we would have to hire 2 new employees for all the calls. She shared false information & lied about just everything we discussed for 2 hours on 2 different occasions. We have not even received 1 call. After calling the companies corp office in Dallas they said they will investigate.

Nothing but spending $549 a month automatically on my credit card which wasn’t the first agreement with this Camille Curinga. She is a total scam. Do not believe a word she says. I am going to the BBB because its been 6 months & she or her manager which is different every time I call. We lost our trust for local Ad companies because of this lady.

 

4 Updates & Rebuttals


Dex Media

Dallas,
Texas,

Company response

#5UPDATE Employee

Thu, October 09, 2014

Mr. “Stern”- As you can see in the report trail, we have made repeated attempts to reach you about the allegations above. To date you have failed to respond. Dex Media records suggest that Nolan Stern is not a current or former client.

While you make allegations directly against Ms. Curinga, we have confirmed with Client Care and management that she has not received one complaint from any client alleging the practices you suggest. In addition, we have not received a BBB complaint about this matter. We deny all allegations related to this matter and can only assume this is a false post which is being reported accordingly. Thank you, Ed.


Nolan Joe Stern

Dunedin,
Florida,

Now somebody makes an attempt to contact me

#5Author of original report

Sat, September 13, 2014

Finally. After months of calling regarding me paying for something that does not work. I asked her to please cancel this because we could not afford something that didnt even produce 1 call for business. She has no remorse & asked me to just wait & keep paying because after 90 days of making a payments, I could just stop paying if it doesnt work. Lies. The company said its always a 12 month contract.  She said " I am the #1 in this company worldwide and always makes her customers money from their investment. I would at least like to recieve a call from a manager addressing my concerns. Please. Please after 6 months & spending over $3,000. Not 1 person called had interest about my business after spending over $3,000. Its really a No brainer at this point.


Dex Media

Dallas,
Texas,

Company response

#5UPDATE Employee

Thu, September 11, 2014

Hi- We have checked all of our client records in your area and can’t find any clients by that name or whose situation resembles what is described here. We would be happy to try to work with you to resolve any issues you might have if you will provide us with contact information. Please email your contact and business information to social@dexmedia.com. We look forward to working with you to get this resolved. Thank you, Ed.


Dex Media

Dallas,
Texas,

Company response

#5UPDATE Employee

Wed, September 10, 2014

 

Hi Nolan- We would like to apologize for the issues that you've outlined regarding your dissatisfaction associated with your account and the lack of service once you reached out to us for assistance. A member of our team will be contacting you as soon as possible in an effort to address and resolve all concerns. Thank you, Ed. 

 

 

 

 

 

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