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  • Report:  #1261065

Complaint Review: dex media

dex media lied to me about a grace period WARICK RI RI

  • Reported By:
    lied to — MIDDLEBORO Massachusetts USA
  • Submitted:
    Tue, October 13, 2015
  • Updated:
    Fri, October 16, 2015

A repesentative from dex media came into my business showed me an advertising format and i was hesitant , but she told me i had a grace period to change my mind well after not hearing from her or the company i had to contact them and they finally got in touch with me a presented me with a poor looking website and was horrible so i was not happy with being left in the dark and the way the company was run so i decided to take advantage of my grace period which i was told i had til the end of october and i tried to cancel and now im told i cant , what a nice scam so i called her and she said she's busy and basically has given me the cold shoulder,,,so now what do i do ......

1 Updates & Rebuttals


Dex Media

Dallas,
Texas,
USA

Company response

#2UPDATE Employee

Fri, October 16, 2015

 

Hi - I'm sorry to hear of your frustration surrounding your account and the lack of resolution. If you could, please contact us via email at Social@dexmedia.com with your name, business name/address and telephone number. We'll assure that you are contacted in an effort to address all concerns. Thank you, Ed.

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