DEX Media Never Trust Your Web Site to DEX Media Pittsburgh, Pennsylvania Nationwide
I used this company to produce a web site for my company and host it. First of all, they have no talent for developinga web site appropriate for your business. They gave me a very crude and inapopropriate site, and claimed that I needn't worry about it because anything can be changed. It can -- I provided all the changes and redesigned the entire site by myself. They were helpless, and useless.
After holding their hand through the process many times, I got fed up. I was doing all the work, and they messed up many aspects of the job. Wrong addresses and phone numbers. They offerd sales that I never authorized -- just stuff that they somehow thought would be a good idea. They listed my personal email address, without my authorization. They were totally incompetent.
Furthermore, it's almost impossible to reach a person to help you. This is a relly incompetent company. Don't trust them with your business.
1 Updates & Rebuttals
Dex Media
Dallas,Texas,
USA
Company response
#2UPDATE Employee
Tue, March 24, 2015
Hi, we would like to apologize for the issues that you've outlined regarding your dissatisfaction associated with your account and not being able to reach an associate to address this matter. We're very eager to look into this matter and work with you to resolve all concerns. If you would, please contact us at Social@dexmedia.com providing your name, contact number and business information for prompt follow-up. Thank you, Ed.