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  • Report:  #1172514

Complaint Review: dex media

dex media Some thing need to be done about DEX Nationwide

  • Reported By:
    blaisesdemolition — treynor Iowa
  • Submitted:
    Tue, August 26, 2014
  • Updated:
    Wed, August 27, 2014

Well this dex media which you think you can trust your dead wrong. What a scam who do these people think they are.Cumster sevrice what a joke they will tell you streight up you cant talk to a manager. Dex talked me into running a add for my demolition company back in may 2014 they were suppost to call me back and go over how the add how it was to be ran no call back to set up the add so a month later i started getting bill im like i never even made up the add, well i guess dex did it for me wtf, some thing i would of never wrote in a million years,   but they ran it with out my ok or approving it ,now im getting alot of unwanted calls for stuff i dont do.. These people dont have any morals this is just dead wrong i cant belive they get away with this. If you call CS and they tell it to you like this, like your dumb or some thing they say they have a recording of you agreeing to pay witch they do and they have you agree to pay before you approve any thing so i guess they think the skys the limit, its one big scam!

1 Updates & Rebuttals


Dex Media

Dallas,
Texas,

Company response

#2UPDATE Employee

Wed, August 27, 2014

Hi, we would like to apologize for the issues that you've outlined regarding your dissatisfaction associated with your account and the lack of service once you reached out to us for assistance. We're very eager to look into this matter and work with you to resolve all concerns. If you would, please contact us at Social@dexmedia.com providing your full name, contact number and business information for prompt follow-up. Thank you, Ed. 

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