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  • Report:  #1477469

Complaint Review: Dex-yp

Dex-yp Dexyp thryv Poor quality & non-existent customer support.

  • Reported By:
    Doug — Quakertown United States
  • Submitted:
    Sun, April 21, 2019
  • Updated:
    Wed, May 01, 2019

I have been advertising in the 'yellow pages' for decades but this will be my last year. Every year the quality of the product deteriorates. This year there are red streaks thru my black & white ad that appear to be a print error but no one at dex-yp will even talk to me.

I have called customer support, responded to a 'how did we do' email, & sent them an email describing the issue. As of this review I have been completely ignored. I would be willing to bet that I will hear from them at renewal time though.

I would recommend staying far away from this company. Once they have your yearly contract they disappear.

1 Updates & Rebuttals


Ed

Dallas,
United States

company response

#2UPDATE Employee

Wed, May 01, 2019

Hi,

We're very sorry to know of the issues outlined in your review and certainly would like to help. Please reply here or email us at Social@DexYP.com providing your business name and telephone number for prompt follow up.

Thank you,

Ed

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