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  • Report:  #1082911

Complaint Review: DFW Movers

DFW Movers Dallas Movers, LLC , anytimemoverstx.com, dfwmovers214.com, ROBBIE PHILLIPS, JOEL SALDANA Did not honor agreement, will not handle claim on broken items GRAND PRAIRIE Texas

  • Reported By:
    A Goss — Hurst Texas
  • Submitted:
    Mon, September 09, 2013
  • Updated:
    Mon, September 09, 2013

We used this company to move our home in Dec 2012.  I was very specific with the person on the phone and asked that they bring packing material, blankets, boxes, etc.  I confirmed twice with follow up calls.

They arrived 2 hours late.  Had no packing materials.  Was quoted around $400.00. (Bill turned out to be more than $1000.00) They said that they were not told to bring materials.

They broke several items: Desk, a few paintings, Art Work, etc.  Even have one item missing that was left in the cab of the truck that they never returned.  The next day, we saw pieces of furnature and glass all over our lawn and driveway.

The contractors admitted fault and said someone from the claims department would be contacting us the next day.  They never did.  I have sent several emails to them.  They never respond.  They no longer answer my calls.

GThe comapny's website is full of inaccuracies.

They are not a member of the BBB, The TX DOT #: 006691059C does not belong to them.  It is regerstered to a Houston Company under a different LLC.  SIte claims that they are an "Award Winning Mover."  No such award, unless they printed it themselves.  They state "

After all said and done, I repaired what I could.  They owe me apprx $750.00

 

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