Complaint Review: DHL express and ndlea

I was sent a phone last week as gift for Valentine's from a friend,i was sent the tracking number on the very day he made the shipment.I have been tracking it since until it get to this week,was suppose to receive my package today been Tuesday but to my amazement I was seeing clearance event when I tracked so I don't quite understand what it means so called customer care and was told my phone has been held by NDLEA, I thought it was a joke until I was sent s message on my mail to bring some requirements or go to NAHCO,where ndlea office is in which i did today, I got to their office and they were asking me uneccssary questions In which I later found out they wanted money or bribe rather , even checked the phone I was holding in my hand, asking me what I want to use two phones for?? Imagine eventually they told me to go print out the necessary requirements which I did and went back to them all for one of them to tell the receptionist not to let me in the office that I should go and mail it to them, they will look for a way to sort it,i was angry and I told her I won't leave cos that phone was paid for and now that I have everything they asked for they are looking for other ways to side line me.

This country is making me sick, this is what you to make someone become wicked for no reason.What is NDLEA doing with an iPhone package, is it drug related? And DHL is not doing anything about it, and it's spoiling their name, this phone came from New York and passed through all trade country's custom I Eva had issues, e reach Niger e hang.people have been complaining about this ndlea people and DHL is doing nothing about it. There job is not to withheld anybody phone or electronics cause is not drug related,its annoying after waiting for a week for something to get to you, something that has been paid for small you get is b*******. Something should be done about this, am losing my mind overhere