Diabetic alert dogs of america This company has yet to help with sccy . the vet record i have are mixed some for sccy the others for another dog. Las vegas Nevada
This company has yet to help with sccy . the vet record i have are mixed some for sccy the others for another dog. They say they will help only to say i have to pay to get sccy to them or live her with them either way they did a horrible job the first time way would i trust them again . i have missing paperwork, incorrect paperwork, no follow through, 2 near death experiences and 3 super high bloodsugars (because she did alert just laid on the floor).
I have been lied to i purchased a $15,000 diabetic alert dog and got an expensive mutt that i have poured even more money into get her train the way she should have been when i purchased her. As soon as this case closed ed peeples and employees quit acting like they were going to help me. They have is mission on the website and its a guarantee Dogs are living animals with free will. All behavior, trained or untrained, may be subject to change over time. Our intensive training program is among the best in the world, and we are 100% confident that we will exceed your expectations.
If, at any time, your dog experiences a loss of training, Diabetic Alert Dogs of America shall provide professional training services at no additional charge. This training service is for the entire lifetime of the dog. Our follow up consultations may include phone calls, E-mail support, dog and client instructions, and private training at a Diabetic Alert Dog's of America training facility. We consider our clients a part of our family. We believe in a very strict 100% client satisfaction gurantee. We will work very hard to exceed your expectations throughout the entire process.
Our team of highly educated and experienced service dog trainers are always available for you throughout your dog's entire lifetime. To date, our training team has placed over two hundred highly succesful Diabetic Alert Dogs and have a long list of references available. We are also proud members of the Better Business Bureau with an A rating. Our team stands ready to assist you and your family with aquiring one of these life saving service dogs. “To provide individuals and families that are challenged by Diabetes with world class Service Dogs. These service dogs provide quality of life by providing independence, companionship, and lifesaving abilities.
The true measure of our success are the individual lives that are saved or changed for the better as a result of our work.” However im completely unhappy with my service dog she isnt world class by any standard. They haven't even touched my expectations , they have let my family and me down. And as for world class dogs and it's far from that. She has to be medicated because of anxiety which is about $80 a month. She won't alert at night ever , or alerts every so often. I have yet to get sccys breeder information and akc paperwork. Im missing paperwork and even got some for the wrong dog. Online it say you get the breeder information i have yet to get that.
2 Updates & Rebuttals
lies
#3Author of original report
Thu, September 28, 2017
I have tired since August to get help and nothing . They don't respond to calls text or email. And I also have an open bbb complaint they have yet to respond to. I was told to take sccy to Utah they would meet me but they say they were to busy ! They never have helped only cause more problems. We found out after taking sccy to a new trainer she was actually never scent trained but trained to treats and a closed fist ! I have had more life threatening emergencies than I care to admit 19, 24, 27 and a few 300-500 bloodsugars sccy never moved or alerted ! Not only that we found out she came from a shelter . And was over vaccinated 3-4 rabies vaccines in less than a year . Ed peeples you have my number you could contact me but I know you won't . Much less you won't you scammed me out of 15,000.
Diabetic Alert Dogs of America
Las Vegas,Nevada,
USA
Diabetic Alert Dogs of America Response
#3UPDATE Employee
Wed, September 27, 2017
We strive for 100% client satisfaction and its our goal to assist this and all our clients with further assistance whenever needed. We offer an unlimited 100% training guarantee. If a client needs additional professional training for their service dog, we offer this additional training FREE of charge for their dogs ENTIRE life. All of our policy's concerning refunds, exchanges, prices, and guarantees are in writing and agreed upon prior to purchase. Our clients benefit from having all of these policy's laid out in writing prior to any purchase. This alleviate's any surprises or hidden costs prior to purchase. These written contracts are always available for review. Although we cannot offer a "refund" as requested due to services already rendered and accepted. We can offer further additional professional training FREE of charge. Also, if our professional trainers are not able to train her specific service dog to our companies written standards we will offer an exchange to assure our client of a guaranteed working diabetic alert dog throughout its entire life. We take great pride in our amazing service dogs and client satisfaction. We are always willing to assist our clients any way possible to achieve their goals. Although we deliver service dogs throughout the entire United States, we have business locations in Las Vegas, Nevada and Phoenix, Arizona for our clients convenience. All our clients are made aware PRIOR to purchase that any additional training that they would like is available FREE of charge at any one of our locations. This specific client has never made an appointment nor met with our training team at any location. However, we look forward to assisting her, at her convenience. We are eager to assist her further to ensure she has a guaranteed working diabetic alert dog throughout its entire life and that she is 100% satisfied with our business.