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Diamond Acres Kennel: Evonne And Gary Denney: Dishonest Dog Dealers, Unprofessional, Animals with Health Problems Rockwall Texas
We picked up our French Bulldog puppy that we purchased from Diamond Acres Kennel on June 12th, 2007. After reading the other complaints on this kennel, we now know that our suspicions were accurate!
Mid-May, 2007 my husband and I started looking to purchase a French Bulldog puppy. We found Diamond Acres Kennel on the Internet. I emailed Evonne Denney several questions about some of the puppies. We decided on a puppy and wanted to know what was the next move for us to buy the pup.
Evonne was very difficult to get in touch with and finally told us how to move forward with purchasing and gave us their bank wire information in order to wire them our money ($1925). It was wired to them on 6/6/07. We included shipping ($275) because Evonne told us our puppy could be shipped to us. We also paid for the papers on our puppy, which on the website stated he was FCI registered (from what we have gathered from several sources, FCI is not a registration organization, it just organizes dog shows!). We tried several times over the course of a few days to contact Evonne by telephone on how to get our puppy shipped.
There was much confusion and story changes regarding temperature regulations for shipping animals. We understood it was too hot to ship the puppy after we got all of the facts straight. This was about where all the misleading and confusion began! It continued to be difficult to get in touch with Evonne or Gary about how to get our puppy.
At one point, Evonne told us we were not even calling the right number. I guess we were just supposed to know this since the number we had been calling from the beginning of our interaction with the Denneys was the ONLY number we were ever given! Evonne was still telling us our puppy could be shipped, and even got upset with us when we told her we were going on vacation and could she please ship the puppy a few days later.
Needless to say, we did not go on vacation because Evonne told us our puppy would be arriving during the time we were gone. Once again, he suddenly could not be shipped. We missed our vacation and still had no idea when or how we were going to get our puppy.
We tried several times over the course of a few days to contact Evonne by telephone on how to get our puppy shipped. She gave us the run around and finally we decided we needed to fly from Jacksonville, Florida to Houston, Texas to pick up our puppy because they were not going to ship him like first agreed upon. We asked for our shipping charges to be refunded, the refunded $200 of the charges and claimed that the airlines required a health guarantee and that cost them $75, so we would not get that money back.
We did not argue this fact, because we knew the airlines would not allow a sick animal to travel, even though we had just spend an additional $600+ on a plane ticket to get the puppy!
My husband left after he got off work on Tuesday, June 12th and flew out to Texas. We had already supposedly made arrangements with Evonne and Gary to pick up our puppy at the airport parking lot. My husband had been off the plane for 45 minutes and could not get in touch with Gary. My husband called me to try and reach them and I could not get either of them on the two numbers we had either.
Coincidentally, Gary called MY phone and asked me where my husband was. I told him he was at the airport trying to contact him. Gary said my husband was not calling the correct phone number. This was ANOTHER number they failed to give us. My husband and Gary finally met up outside the airport. My husband was asked to sign the contract, he was given the puppy with a small Ziploc bag of food and a few vitamins.
The puppy was COVERED in fleas. They were visibly crawling and biting the puppy. The puppy was also filthy, very smelly, and had dirt caked in his ears. My husband questioned if they had ever given the dog a bath and he was told that yes, they did bathe the puppies. My husband told Gary that his baths and our baths must be very different if he thought that was a clean puppy.
We got home with our puppy around midnight on June 12th! We bathed our puppy and picked fleas off of him for an hour and a half. Our puppy also immediately had explosive diarrhea. He could not control it. We took our puppy to the vet immediately the following morning at 9:00 a.m. He still had diarrhea. The vet was very concerned because of his age and condition. He was put on antibiotics and anti- diarrheal meds to help him.
The vet also diagnosed our puppy with a yeast infection in each ear and tested for a skin condition, what we are pending diagnosis of the mange. We have another French Bulldog that is two years old, so bringing our new puppy in to our home was scary to start off with. Finding out he had all these problems with his health was even worse because we were worried about our other dog contracting something from the puppy.
The vet filled out Evonne's Health Guarantee while we were at the office and we faxed it to Evonne from the office that day. I wanted to make sure we did what we were supposed to because we suspected some shady issues with our transaction. I emailed Evonne the next day (Thursday) to verify she received the fax. Again, coincidentally, Evonne said that she did not receive it, as they were having problems with their fax machine. She suggested we mail the form.
Our puppy was getting worse with diarrhea and we had to take him back to the vet during this time frame. He had to stay hospitalized with the vet overnight for fluids, monitoring, and for intravenous meds. I told Evonne I would send the form by mail after a complete diagnosis was available and that I trusted she would honor this due to her technical difficulties and our puppies continued health problems.
Evonne retorted with (this is a direct quote, spelling and references as written by Evonne) But of course as my Guarantee states, you DO~ have a time frame that the guarantee is to be returned,,as he was in perfect health when he arrived, & of course diarea is not considered a health problem. But a normal thing that can happen with puppies. So the contract is Null & Void if not delivered in the time frame required in the contract.
Be Blessed,
Evonne
Our puppy's diarrhea issues got more involved, he was kept in the hospital on and off for a week; and at this point we were MUCH more concerned about him then dealing with Evonne and her trying to go back on her word. I did email her asking her many questions about the other puppies in our pup's litter and if they were having problems too because we were afraid we were going to lose him, and I was trying to be considerate of their family and the other supposed puppies at their kennel because our dog was carrying an infectious bacteria that was highly contagious to both animals and humans!
The following are her responses to my concerns (this is a direct quote, spelling and references as written by Evonne):
Hello,
I have a question for you,,,Did you read Our Entire~ Web site,,,as far as Our "About Us" Page, as well as Your puppies "Puppy page". As it did~ mention on the Puppy page, & on the About Us page, that We have been Breeders for over~ 14 years, & not only do we breed, but We import as well in order to better the breed & bring in New lines!! Your puppy is an import, that came from Europe, so this is why he also has a Tatoo# on his belly, which is to identify his registration papers when they would have arrived. The puppy page did~ state that he is FCI registered, that easily transferrable to AKC registration.
We import in order to better the lines, & to stop letting other breeders ruin the breed all~ together!! We have defiantly NEVER~ had a problem with any of our puppies,,& We certainly have NO~ reason to Lie about it, just to make Us look better! As we are also a Christian family. And as you know we just~ had a baby 3 weeks ago by C-Section,,,so of course as a New Mommy, & also 4 other children to care for,,,as well as Puppies & adults. We stay VERY~ busy on the Farm!!
Anyhow, it sounds like you probably need~ to find a New Vet, if your Vet is clueless to what is the cause!! So like I said, No We have Not~ had this problem with any~ of our puppies, or his litter as We take very~ good care of our animals!! And he was defiantly~ in perfect health when he went to his new home & did not have diarrea while in our~ care!! He was Vet checked & Fully Vaccianted in Europe, as they will not~ allow Shipment, until they have proof of documentation. So no he did not receive the Vaccinations here, & his Shot records should be more~ than enough documentation for your vet!!
I have never~ in my 14 years, have a Vet want the Vet's information, other than the Shot records it's self!! That is more~ than enough proof!! There are alot~ of cheesy Vet's out there, that don't have a clue on what they are doing halph of the time!
Be Blessed,
Evonne
Evonne really thinks we did not read her website, which clearly states ALL over it that it is subject to change at anytime. How convenient for them .
At this point, after many questions to her about the way they cared for their puppies she FINALLY told me our puppy was in fact imported from Europe. Total surprise to us! We interpreted her comments ALL over her informative website that she was trying to better the breed and better the lines that they imported from Europe and bred puppies at their kennel and sold them.
Actually, what they do is just import puppies and sell them for a huge profit! VERY MISLEADING! We should have known this was a scam when we requested pictures of our puppy and she said she would have to see if her son could do it when he got home. We obviously never got any pictures. Did she even have the dog there? Probably not!
Also, we are convinced this is why there were so many shipping problems, because the puppy was not there or was very sick! Something was definitely going on in this situation! I emailed Evonne our concerns about this and her response was
(this is a direct quote, spelling and references as written by Evonne)
First of all, my Web site is totally NOT~~ misleading in any~ way, Shape, or form!!! When ON~ the Puppy page it says~ that the Puppy is FCI registered,,,hummmm,,,,that is a pretty darn good indication that the puppy is an Import!!!
Being that Our Health Guarantee ALSO~ explains that our imports are FCI registered & that it takes up to 5 months for Us to receive them. I think You probably need to Slow~~ down & actually take~~ the time to truly read Our Web site, along~~ with the Health Guarantee & it will~ answer many~ questions I'm sure!! All of the questions you have asked, you can simply read on Our Health Guarantee & Web site.
Secondly, I do NOT~ just buy from anyone~!!! The breeder I purchase my puppies from is my very~ Best Freind, that has been Show/Breeding for Over~ 30 years,,,& has all~ of her dog's tested as well! And has some of the Top~ Champions around the World!! So I can guarantee~~~ You that you will NOT~ find a better French Bulldog around from any~ other breeder!!! This of course IS~ how We are able to better the breed,,,is by bringing in New lines!! This is the quickest~ way to make this happen!!!
As every breeder I know in the states "Line" breeds,,& THIS~ is what causes the many many health problems to begin with!!! You obviously have NO~ Clue on how breeding & Showing work's!!! We have Sold puppies to some of the most Famous people around the world,,wanting Our puppies because of the Quality, & the high demand of Outstanding Champions in our Pedigrees that We offer!! You obviously have NO~ Clue who you are even dealing with!! And very~ lucky you are, to have gotten a puppy from our Kennel!! We don't~ sale to just anyone!!!
Anyhow, I am sure~ you would love~ to have My Connection information,,,but this is Private Qualified information that I do NOT~ give out!! And of course You would Not~ even know the Language to begin with!!
Nor do I have the parents registration or pedigree. As I am NOT~ the breeder with this information obviously!! So therefore, I have to wait for the Original Puppies registration papers to arrive to me of course as my Health Guarantee also states!!
All I know is that I am NOT~ going to continue to have to try to defend my self with You all!! I KNOW~ the quality that We raise, & that's all~ that matters!!!
And YES~ of course the Puppy was here when you Purchased it,,,it was because of HOT~~~TEMPERATURES~~ obviously~ is why We could NOT~ Ship!!!! And you had the Temperatures right in front of you on Weather.com to figure this out as well!! So I don't~ appreceaite you calling me a Lier!!!! We made this VERY~ Clear, & also have a Shipping page link on our web site, that also DOES~ explain the Temperature restrictions!!!
So everything~~ you are trying to blame me about, is simply because you obviously REFUSE~ to take the time to Slowly Read & Understand our Web site!! We also have a Disclaimer on the very~ front page of our Web site, and About Us page, a Satisified Customers page, a Health Guarantee page, & most importantly the Puppy Page that is loud & clear if the puppy is an import or Not!!!
So unless you have anymore Sensible~ questions,,,I am DONE~ with this emailing back & forth!! I do NOT~ need this kind of Stress!! Please just take the time to READ~ the fine lines!!!
P.S. I still have NOT~ received the Health Guarantee Form from you,,,so therefore according to my Health Guarantee it is now NULL & VOID!!! You have Showed me ZERO~~ proof that you have even~ taken your puppy to the Vet!! I CANNOT~ just take Your Word for it!!! Especially~~when your saying your puppy is having health problems!! So unless I receive the Health Guarantee, the Registration papers are also Null & Void & you will not be receiving them!! I take Our Health Guarantee Contract VERY~ Seriously!!!
Be Blessed,
Evonne
Honestly, we do not care who they have sold puppies to in the past whether them being famous or not, we are concerned about our puppy and his health problems. All we wanted was her help to get to the bottom of the problem, all of this other information came out of no where and screams she has something to hide! I hope her very best friend will better her line and start sending them healthier puppies! I am just glad we started questioning her because they do not deserve to get away with this or steal anyone elses money! We see the only responses Evonne seems to ever have is to refer everyone to her website that is NOT full of information that will help anyone, it just states legal things that try to save them from getting in trouble from what they are doing.
We know her website has a Health Guarantee, an About Us page, a Satisfied Customers page, all the other breeds they supposedly breed on their farm, and a lot of other fluff. What I cannot understand is why she cannot answer my questions when we have asked them. The only response she gives is to refer to the website. Interesting!
In all Evonnes responses to Ripoff Report complaints she always ends her rebuttal with something along the lines of, and I quote (this is a direct quote, spelling and references as written by Evonne), still always try our very Best to Satisfy our Customers, & stick strictly to Our 1 Year Health Guarantee/Contract so that there is Never any Confussion or Mix up's! We are always willing to work anything out, or answer any questions concerning the transaction! Please email Us for any questions at all please!
We are not breeders and have no intentions of becoming breeders, so that is obviously NOT why we are submitting our experiences. We are upset that Diamond Acres Kennel and Evonne and Gary Denney are allowed to continue doing this to people wanting to purchase a puppy! We only wanted a pet, not a dog to show, but we still expected to get what we paid for! We are wanting to make others aware of the problems so they do not fall victim as well.
We continue to put money into our new puppy because of his continued health problems. The Denneys have not only put an innocent puppys life in danger, but placed our other dog and us in danger as well! The two bacteria/parasites our dog has been diagnosed with (campylobacter and giardia) are contractible by humans and anyone in contact with it!
It seems all the questions we asked were danced around when she responded. All she could do was refer us to her website. Even if her website was full of helpful, useful information that we needed each time we emailed, Evonne still could have taken the time to professionally answer our questions since according to her they are always available to help new pet owners. Evonne always has an excuse for why things have not been done or cannot be done. This time it is that they had a baby. I wonder what excuses she will use next?
We are ready to take ANY action necessary to see that Evonne and Gary Denney do not do this to anyone else and that they pay for what they have done to many people already! I want to find out how to get in touch with each of you that have had negative experiences with Evonne Denney and Diamond Acres Kennel. Does anyone know how we can get in touch?
Amy
Kingsland, Georgia
U.S.A.
21 Updates & Rebuttals
Kmb262
fort worth,Texas,
U.S.A.
Poor evonne
#22General Comment
Thu, June 17, 2010
Yes Evonne You are the victim NOT I too was ripped off by you with promise of papers and a sick puppy. The papers which we never saw , It is hard to contact you and broker and a puppy mill you are. You kept the dogs in a garage not in any sanitary conditons. the vicotm here is the poor animlas you profit from and do not take care of there health and well being. Just for sheer money . Oh and by the way. We surely waste our time writing total lies about you beacuase oh yes you are of course the victim here. Oh yeah i rememebr you telling myself and my husband what great chrsitians you are. I guess tthere is someone you will meet higher than thou who will make that decision. Oh and you may want to take literacy classes to learn how to spell diarrhea. There have been enough sickl puppies youhaev sold to be an expert at teh spelling of that........ Hopefully we have p[ut you out of business . You certainly do not deserve to have a fish in your care .K Bridges
Juju
LOS Angeles,California,
U.S.A.
How dare you!!!!!!!
#22Consumer Comment
Tue, September 30, 2008
Wow Evonne, I really found out what kind of person you really are, you are a flat out LIAR....I have not received any information about my papers yet...you changed your phone number and email, I am kissing my papers goodbye right now and I hope you were able to use that extra 100 dollars wisely....I really feel sorry for you, but you will get yours one day (What you have done to all of these people including me,,,,it will come back to you one day!!!!!) I am not here to judge you...GOD will do that!!!!!!!
Dan and Julie
Tim
Dallas,Texas,
U.S.A.
this is sad
#22Consumer Comment
Mon, October 29, 2007
i had trouble with evonne too. she is typically full of excuses whether it be her kids, or or own personal animals, i will say that she was very hospitable to my girlfriend when she took our deposit, but after reading here i decided to cut my losses and buy another puppy.
it bothers me this lady who is a business woman hides behind her personal life so much if she doesn't have time for both then take care of the home instead of playing with other people hard earned money, and selling people sick unfit imported puppys while hiding behind a FAKE Christian blessing that she so annoyingly says at the end of every conversation, after she misspells everything
Evonne
Rockwall,Texas,
U.S.A.
P.S. I WAS IN THE HOSPITAL ON MAY 30TH HAVE AN EMERGENCY OPPERATION!!!!!!
#22REBUTTAL Owner of company
Wed, October 24, 2007
BY THE WAY,,,,SHE DOES'NT~~ MENTION IN THAT~ TIME FRAME,,,I WAS IN THE HOSPITAL HAVING AN EMERGENCY C-SECTION FROM HAVING COMPLICATION WITH MY BABY!!!!!! SHE NEVER MENTIONS~~THAT MY HUSBAND WAS LIVING UP AT THE HOSPITAL FROM OVER~ A WEEK WHILE I WAS IN THE HOSPITAL HAVING COMPLICATION WITH MY HEALTH!!!!!!! SHE WAS SOOO WORRIED ABOUT GETTING HER PUPPY ASAP,,,WHILE I~~ WAS IN THE HOSPITAL FOR A WEEK TRYING TO RECOVER FROM AN OPERATION!!! SOME PEOPLE CAN BE SOOO COLD!!!
Evonne
Rockwall,Texas,
U.S.A.
P.S. I WAS IN THE HOSPITAL ON MAY 30TH HAVE AN EMERGENCY OPPERATION!!!!!!
#22REBUTTAL Owner of company
Wed, October 24, 2007
BY THE WAY,,,,SHE DOES'NT~~ MENTION IN THAT~ TIME FRAME,,,I WAS IN THE HOSPITAL HAVING AN EMERGENCY C-SECTION FROM HAVING COMPLICATION WITH MY BABY!!!!!! SHE NEVER MENTIONS~~THAT MY HUSBAND WAS LIVING UP AT THE HOSPITAL FROM OVER~ A WEEK WHILE I WAS IN THE HOSPITAL HAVING COMPLICATION WITH MY HEALTH!!!!!!! SHE WAS SOOO WORRIED ABOUT GETTING HER PUPPY ASAP,,,WHILE I~~ WAS IN THE HOSPITAL FOR A WEEK TRYING TO RECOVER FROM AN OPERATION!!! SOME PEOPLE CAN BE SOOO COLD!!!
Evonne
Rockwall,Texas,
U.S.A.
P.S. I WAS IN THE HOSPITAL ON MAY 30TH HAVE AN EMERGENCY OPPERATION!!!!!!
#22REBUTTAL Owner of company
Wed, October 24, 2007
BY THE WAY,,,,SHE DOES'NT~~ MENTION IN THAT~ TIME FRAME,,,I WAS IN THE HOSPITAL HAVING AN EMERGENCY C-SECTION FROM HAVING COMPLICATION WITH MY BABY!!!!!! SHE NEVER MENTIONS~~THAT MY HUSBAND WAS LIVING UP AT THE HOSPITAL FROM OVER~ A WEEK WHILE I WAS IN THE HOSPITAL HAVING COMPLICATION WITH MY HEALTH!!!!!!! SHE WAS SOOO WORRIED ABOUT GETTING HER PUPPY ASAP,,,WHILE I~~ WAS IN THE HOSPITAL FOR A WEEK TRYING TO RECOVER FROM AN OPERATION!!! SOME PEOPLE CAN BE SOOO COLD!!!
Evonne
Rockwall,Texas,
U.S.A.
I DID NOT~~ RIP ANYBODY OFF!!!!!
#22REBUTTAL Owner of company
Sun, September 02, 2007
So NOW~ everybody is trying to come against US,,,when I did NOTHING~ wrong!!! For One I did NOT~ Rip her off,,,hellloooo she HAS~ her dog!! Secondly, I have NO~ idea why she feels the need to make up such Silly Lies!!! She says We have More than 2 Numbers?? NOPE~ We have ONLY~ 2 Numbers,,,our home # & Cell#!!! WHY~ on earth would my husband give you another # other than WhAT~ is ON~ the Web site??? And YES~ if everyone~ will just LOOK~ at our Web site,,,You WILL~ see that it IS~ very Imformative!! And YES ~I did take the time to answer all~ of your questions,,,WHY~ would'nt I??? And thirdly, Your Puppy WAS~ sent with a Puppy Pack which included ALL~ Documents that You needed!!!
You guys obviously have nothing better to do,,,than to try & spread lies about someone that You DON'T~ even know!!! We most defiantly are NOT~~Brokers!! So yes~ please do check w/ the USDA so you CAN~ see that!!!!! We DO~ however beleive in bettering the breed,,,which none~of you are Breeders of over 14 years out there! So you are totally~ Clueless on what it takes for a Breeder to prevent health problems!!
And YES~ we do~ take every measure possibly to make sure ALL~ of our animals are Healthy & Vet checked from our Veteranarian! And YES~ we do~ give any~ of our customers our Veteranarian's number for referance as well!! I did absolutly nothing~ here but try to help her,,& give her all~the information she needed!! And I would really~~like to see proof from the post office that you even tried~ to send me anything in the mail,,,because my~ Gosh WHY~ on earth would I have reason NOT~ to get it??? Obviously you had already~ went passed the requested time frame,,,but I told you it did'nt matter,,,I would still~ accept the Health Guarantee, & file it in my records!! Sign~it & send it back to you!!!
I have absolutly NO~ reason to try & scam someone,,,as I truly beleive it will always~ come right back at ya!!!! I AM~ a Christian,,& I would NEVER~~purposly hurt someone,,,or do someone wrong!!! I feel I did~ everything in my power to help you,,& answer any of your questions!! I am really~ offended that you would say that I did'nt,,when I felt that I DID~ do everything in my ower to answer ALL~ of your questions!!! And I KNEW~ your dog was ok,,,because if you ask ANY~ Breeder,,,they WILL~ tell you that when you first bring a puppy home,,YES~ the puppy is stressed from the New environment,,,& YES~ it will have Diarea occasionally from the Chage of food!!
So PLEASE~ everyone,,Call Your Vet & ask him this simple question: Can your Puppy get Diarea from going to New home, & Switiching foods??? And You will see, that he will most defiantly say YES!! SO I still don't~~know why~ this person is trying to make a MAJOR~ Issue out of Nothing!! Her dog WAS~ fine after 1 week!!! Hummm,,WHY~ because of the normal~reasons,,,NOT~ b/c she had an unhealthy dog!! So WHY~ all the DRAMA???? What did she loose??? NOTHING!!
It's a shame that people have nothing better to do than to spread Negaitivity to the World,,,IF We LOVED~ more,,,& hated Less.....there might be just a few more better people in the World today for God to Smile Upon!!
Anyhow,,,if any~ of you have ANY~~Questions at all,,,instead of Jumping on your Own "Oppinions"~ please just email or call me first. And as I said I would be MORE~~than happy to answer ANY~ Questions!!
Mary
Richardson,Texas,
U.S.A.
I am finally signed up on the French Bulldog Club.
#22Consumer Comment
Wed, August 29, 2007
I have responded to your request on the French Bulldog Club. See you there!
Michelle
Mobile,Alabama,
U.S.A.
sherry carter is now in web design
#22Consumer Suggestion
Wed, August 22, 2007
I know how it feels to be ripped off I also was taken on wire transfer for over $1,000.00 . I was only joking about sherry carter. Do what you have to do. I have a lady with web site now slandering me which is not smart so make sure everything you put on your site you can back up with emails or phone records. Don't make a mistake where they can say you are slandering them. Such as I am. The lady who slanders me on web site is haha joke.I know you have been hurt. You may need to speak to an attorney about what you can put on web sites. If you have proof tell it hear say dont. Good luck and always remember The Truth Always Comes Out. They cannot hide anyone who is criminal. Good luck
Mary
Richardson,Texas,
U.S.A.
Need to find a website outside this report where we can exchange informaton...
#22Consumer Suggestion
Tue, August 21, 2007
We need to find a forum outside this report where we can share contact information. Possibly set up a website that people who have been affected by Diamond Acres can share information and keep the website for our usage only and to coordinate legal activities. I am currently working on a report to the Attorney General's office, but I may have to go the local D.A., I tried our local BBB but they are outside the jurisdiction. What we need is a person(s) that have received fake papers through the US mail. As this would constitute mail fraud and should be reported to the Inspector General of the Post Office. Or someone who received their puppy contract through the mail and did not receive the papers for their dog. If we can prove mail fraud then this is a serious federal offense that comes with steep fines and possible jail time.
If anyone has any website ideas such as myspace or has a website that they we can use for these purposes only - see if you can post the website name. (or even a google that will get us there) Be careful there are many nut jobs out there, so this should not be a website that you would use for any purposes other than pooling resources to shut down this operation.
I am going to contact our local French Bulldog club for any suggestions regarding the practices of these individuals. No reputable breeder appreciates these activities and may have resources that we are not aware of, at this time.
If not, I will try and set up a website where we can post this information. My niece and nephew are expert web designers and work in dog rescue in Chicago area, I'm sure that if I purchase a web space we can have them coordinate the information.
Thanks to all for their support!
Mary in Richardson, Texas
Mary
Richardson,Texas,
U.S.A.
Need to find a website outside this report where we can exchange informaton...
#22Consumer Suggestion
Tue, August 21, 2007
We need to find a forum outside this report where we can share contact information. Possibly set up a website that people who have been affected by Diamond Acres can share information and keep the website for our usage only and to coordinate legal activities. I am currently working on a report to the Attorney General's office, but I may have to go the local D.A., I tried our local BBB but they are outside the jurisdiction. What we need is a person(s) that have received fake papers through the US mail. As this would constitute mail fraud and should be reported to the Inspector General of the Post Office. Or someone who received their puppy contract through the mail and did not receive the papers for their dog. If we can prove mail fraud then this is a serious federal offense that comes with steep fines and possible jail time.
If anyone has any website ideas such as myspace or has a website that they we can use for these purposes only - see if you can post the website name. (or even a google that will get us there) Be careful there are many nut jobs out there, so this should not be a website that you would use for any purposes other than pooling resources to shut down this operation.
I am going to contact our local French Bulldog club for any suggestions regarding the practices of these individuals. No reputable breeder appreciates these activities and may have resources that we are not aware of, at this time.
If not, I will try and set up a website where we can post this information. My niece and nephew are expert web designers and work in dog rescue in Chicago area, I'm sure that if I purchase a web space we can have them coordinate the information.
Thanks to all for their support!
Mary in Richardson, Texas
Mary
Richardson,Texas,
U.S.A.
Need to find a website outside this report where we can exchange informaton...
#22Consumer Suggestion
Tue, August 21, 2007
We need to find a forum outside this report where we can share contact information. Possibly set up a website that people who have been affected by Diamond Acres can share information and keep the website for our usage only and to coordinate legal activities. I am currently working on a report to the Attorney General's office, but I may have to go the local D.A., I tried our local BBB but they are outside the jurisdiction. What we need is a person(s) that have received fake papers through the US mail. As this would constitute mail fraud and should be reported to the Inspector General of the Post Office. Or someone who received their puppy contract through the mail and did not receive the papers for their dog. If we can prove mail fraud then this is a serious federal offense that comes with steep fines and possible jail time.
If anyone has any website ideas such as myspace or has a website that they we can use for these purposes only - see if you can post the website name. (or even a google that will get us there) Be careful there are many nut jobs out there, so this should not be a website that you would use for any purposes other than pooling resources to shut down this operation.
I am going to contact our local French Bulldog club for any suggestions regarding the practices of these individuals. No reputable breeder appreciates these activities and may have resources that we are not aware of, at this time.
If not, I will try and set up a website where we can post this information. My niece and nephew are expert web designers and work in dog rescue in Chicago area, I'm sure that if I purchase a web space we can have them coordinate the information.
Thanks to all for their support!
Mary in Richardson, Texas
Mary
Richardson,Texas,
U.S.A.
Need to find a website outside this report where we can exchange informaton...
#22Consumer Suggestion
Tue, August 21, 2007
We need to find a forum outside this report where we can share contact information. Possibly set up a website that people who have been affected by Diamond Acres can share information and keep the website for our usage only and to coordinate legal activities. I am currently working on a report to the Attorney General's office, but I may have to go the local D.A., I tried our local BBB but they are outside the jurisdiction. What we need is a person(s) that have received fake papers through the US mail. As this would constitute mail fraud and should be reported to the Inspector General of the Post Office. Or someone who received their puppy contract through the mail and did not receive the papers for their dog. If we can prove mail fraud then this is a serious federal offense that comes with steep fines and possible jail time.
If anyone has any website ideas such as myspace or has a website that they we can use for these purposes only - see if you can post the website name. (or even a google that will get us there) Be careful there are many nut jobs out there, so this should not be a website that you would use for any purposes other than pooling resources to shut down this operation.
I am going to contact our local French Bulldog club for any suggestions regarding the practices of these individuals. No reputable breeder appreciates these activities and may have resources that we are not aware of, at this time.
If not, I will try and set up a website where we can post this information. My niece and nephew are expert web designers and work in dog rescue in Chicago area, I'm sure that if I purchase a web space we can have them coordinate the information.
Thanks to all for their support!
Mary in Richardson, Texas
Amy
Kingsland,Georgia,
U.S.A.
That further proves our point!
#22Author of original report
Sun, August 12, 2007
I have read over Evonne's website many, many times and the answers to my questions were obviously not on there or I would not have taken the time to ask specific questions. For some reason Evonne cannot give a specific response to the questions. She circles around answers and as she accused me of, repeats herself over and over. Interesting!
If we think about it Evonne, you know we have tried to send you the papers from our veterinarian office by fax less than one day after we flew to pick up our dog and you told me your fax machine was broken, that you wanted us to mail it (this was explained in my first write-up). We have attempted to send the documents five times through certified mail. Your response to that was please not to send it certified because you have guard dogs and the postal service workers will not come in with them.
On your notification that was in your mailbox 5 times, it let you know your package was at the post office. I guess you all are so busy taking excellent care of your puppies that you never get a chance to leave your house. I am not sending the documentation from the veterinarian through regular mail like you requested because I fear you will say you never got it. I am really tired of your games.
It is amazing how many people you have done this type of thing to and yet you continue to act like this is all new and you are so innocent! Unbelievable!
Evonne, as you said in your rebuttal, you never heard back from us on if we took our puppy to the veterinarian, but somehow you knew my dog was better within a week??? How in the world do you know our puppy is fine? Have you asked? I quit letting you know about his condition because you told me you did not have time for me unless I had reasonable questions or comments.
Well, my questions were reasonable and could not be found on your website. Like, what veterinarian did you take my puppy to? What is his actual age? What vaccinations were given to him? Please send pictures of my puppy and his parents. What are the parents' ID numbers?, etc. There was none of this information that you could provide for me while my husband and I were desperately trying to save our puppy! Thanks for your help Evonne! Your time and our time must be very different because our puppy has been sick for WELL over one week and I NEVER told you he was better!
We did go on to Weather.com and look at the weather, but from your excellent explanation of how things worked we thought our puppy could be shipped to us! First you said it had to be cooler than 80 degrees at the time of take-off, so we agreed you would ship him on a Saturday. Well, we didn't hear from you, the weather was 73 degrees that morning.
This happened again three different times ( I am refraining from adding the details because I don't want to be accused of repeating myself again!) and finally my husband and I wanted to know where our puppy was so my husband flew to Texas to find out.
Evonne's numbers may have been the same and yes, two of them were listed on the website, but the one Gary told us we needed to be calling from the start was NOT on the website.
If the write-up my husband and I took the time to write was read carefully all this information would have been explained very clearly. We did write a lot of detail because we wanted to make ourselves very clear.
The address situation has been a recent fiasco, so I emailed Evonne to verify the address two weeks ago because the post office in our town continued calling to let us know the recipient of our package refused to pick it up. That is why I emailed to verify the address because I just could not understand why Evonne or Gary would not pick up the documentation since it was imperative for us to send it ASAP. We did, but they refused to pick it up. We asked the post office to return the package and we have it here now.
Since we are having difficulties communicating and the information or questions we are asking are not being understood, we are exploring different avenues to resolve this issue.
Michelle
Mobile,Alabama,
U.S.A.
angel this is also what people can do about puppy millfind ripoff puppyfind is a joke cruel one
#22Consumer Comment
Sat, August 11, 2007
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go to this site anone who has stolen from you will be investigated also i filed with district attorney in their city.please people whoever has had dealings with puppy find and ripped off lets do class action suit against them michellesbetter4it@yahoo.com i say their is alot of bad dealings puppy find is sweeping under rug brian owns it he knows what he is doing money
Michelle
Mobile,Alabama,
U.S.A.
i totally agree do not buy frombreeders that have more than one breed internet fraud interstatecommerce fraud
#22Consumer Suggestion
Fri, August 10, 2007
I also got ripped off for a 1,020.00 shih tzu. Somehow all the breeders in arkansas know the ones in nebraska.???? This is the internet I found out the hard way too. always read the breeders contract and like the lady says my dogs are home raised not 10 70 dogs in my house. anyway point go to the dog plane you fly up not the dog to you. thats the problem here. If consumers would take time to put themselves on plane to go see the dog in person its a whole nother ball game. Do anyone read the news today did anyone know what days we live in and we trust the internet geez we act like we are cave people yes they are puppy millers if they breed more than 2 xs a year. no champion in lines 5 pound shih tzus i have seen it all and I even was going to be a breeder but the market showed me more liars in this and money games. once that puppy left their state that is interstate commerce fraud. by plane,car, whatever call distric attorney in their state. call usda call spca do not let one dog go with out a voice. you are their voice. I have had a lady come on here and tell lie after lie about me. hateful people are not nice to their dogs. vengful spitful gossiping people either donna {u know who u r} I have spoken to animal activist about this internet dog dealing maybe you dont have the time but I will devote my life to it. Just as paul mccarthy has devoted to slaying of innocent slaying of baby seals. alot of cruelty in this world you can fancy up the web site but at the end of the day when the moon and stars come out their are dogs outside in kennels not loved but used,neglected,then tossed away. Good luck God has forgiven me for trying to breed 2 xs they all went to pet homes if not they will stay in my lap.
Angeldogluvr
Roseville,Minnesota,
U.S.A.
Breeder or broker?
#22Consumer Comment
Tue, August 07, 2007
In the future, check with the states lisenced broker list. (you can find this list on the state's USDA website) NEVER buy a puppy from a broker. Only directly from the breeder themselves.
Never buy a puppy out of parents who have not undergone extensive health testing as per the standards for the breed. (ie PenHip/OFA for hips, eyes, cardiac and elbows. CERF testing for eyes, lots of blood work for thyroid disorders and other blood related disorders.)
Look carefully at websites. When a website says, "family raised" but they have 10 females having puppies..umm...just do the math a little bit.
Look at the pictures of the parent dogs. Are they tied to hold them still? Are they on a leash but straining against it? (a sign they've never seen one before) Are they behind fences? (the photographer can't bother to take them out and put them in a sit/stay? Dog doesn't know how to do that due to lack of training perhaps?)
Don't look at a picture of cute pups on a couch and think "oh, those are in the house." Anyone can grab a bunch of pups and put 'em on the couch for a minute and snap a picture.
Angeldogluvr
Roseville,Minnesota,
U.S.A.
Breeder or broker?
#22Consumer Comment
Tue, August 07, 2007
In the future, check with the states lisenced broker list. (you can find this list on the state's USDA website) NEVER buy a puppy from a broker. Only directly from the breeder themselves.
Never buy a puppy out of parents who have not undergone extensive health testing as per the standards for the breed. (ie PenHip/OFA for hips, eyes, cardiac and elbows. CERF testing for eyes, lots of blood work for thyroid disorders and other blood related disorders.)
Look carefully at websites. When a website says, "family raised" but they have 10 females having puppies..umm...just do the math a little bit.
Look at the pictures of the parent dogs. Are they tied to hold them still? Are they on a leash but straining against it? (a sign they've never seen one before) Are they behind fences? (the photographer can't bother to take them out and put them in a sit/stay? Dog doesn't know how to do that due to lack of training perhaps?)
Don't look at a picture of cute pups on a couch and think "oh, those are in the house." Anyone can grab a bunch of pups and put 'em on the couch for a minute and snap a picture.
Angeldogluvr
Roseville,Minnesota,
U.S.A.
Breeder or broker?
#22Consumer Comment
Tue, August 07, 2007
In the future, check with the states lisenced broker list. (you can find this list on the state's USDA website) NEVER buy a puppy from a broker. Only directly from the breeder themselves.
Never buy a puppy out of parents who have not undergone extensive health testing as per the standards for the breed. (ie PenHip/OFA for hips, eyes, cardiac and elbows. CERF testing for eyes, lots of blood work for thyroid disorders and other blood related disorders.)
Look carefully at websites. When a website says, "family raised" but they have 10 females having puppies..umm...just do the math a little bit.
Look at the pictures of the parent dogs. Are they tied to hold them still? Are they on a leash but straining against it? (a sign they've never seen one before) Are they behind fences? (the photographer can't bother to take them out and put them in a sit/stay? Dog doesn't know how to do that due to lack of training perhaps?)
Don't look at a picture of cute pups on a couch and think "oh, those are in the house." Anyone can grab a bunch of pups and put 'em on the couch for a minute and snap a picture.
Angeldogluvr
Roseville,Minnesota,
U.S.A.
Breeder or broker?
#22Consumer Comment
Tue, August 07, 2007
In the future, check with the states lisenced broker list. (you can find this list on the state's USDA website) NEVER buy a puppy from a broker. Only directly from the breeder themselves.
Never buy a puppy out of parents who have not undergone extensive health testing as per the standards for the breed. (ie PenHip/OFA for hips, eyes, cardiac and elbows. CERF testing for eyes, lots of blood work for thyroid disorders and other blood related disorders.)
Look carefully at websites. When a website says, "family raised" but they have 10 females having puppies..umm...just do the math a little bit.
Look at the pictures of the parent dogs. Are they tied to hold them still? Are they on a leash but straining against it? (a sign they've never seen one before) Are they behind fences? (the photographer can't bother to take them out and put them in a sit/stay? Dog doesn't know how to do that due to lack of training perhaps?)
Don't look at a picture of cute pups on a couch and think "oh, those are in the house." Anyone can grab a bunch of pups and put 'em on the couch for a minute and snap a picture.
Evonne
Rockwall,Texas,
U.S.A.
WHERE~ is the PROOF???
#22REBUTTAL Owner of company
Sun, August 05, 2007
We still have YET~ to receive ANY~ Vet Documentation from this person,,,& I am sooo GLAD~ that she DID~ Quote Me,,,because as You can see,,,she Only gives a LONG~ winded Storey,,,but YET~ still NEVER~ reads ANY~thing I have to Say!!!! As You ALL~ know~ that in Texas it IS~ very hard to Ship in the Summer,,,and We also have a Shipping page on our Web site that explains this,,,but yet she still go's on & On,,& ON~ about how she thought we were Scamming her,,,but YET~ She could'nt~ ever pull up Weather.com & READ~ it for herself!!??? People like this Annoy~ the heck out of Me,,,when they repeat themselves a million times,,& still do NOT~ listen to a Word Your Saying!!!!
So again,,,I would STILL~ like to see proof of Vet Documentation that PROVES~ she had a puppy with Diarea??? Because she DOES~ have our Mailing address as well,,,,but Yet I still do NOT~ Understand WHY~ She can't Mail, OR Fax the Health Guarantee from her Vet to Us,,,So PLEASE~ just ASK~ for this Document from her,,,because I can almost Guarantee~~ You that she NEVER~ even took the puppy to the Vet!!
I explained to her, that when you have a puppy shipped, & than on TOP~ of that You switch the Puppies food,,,it can sometimes give them Diarea!! She obviously never~ read up about puppies,,, & the fact that Yes~~ puppies doo get stressed when going into a new home somtimes,,& will occasionally~~get diarea when Shipped, & Foods are switched on top of that!!!
But no matter how much I explained this to her,,,it just could'nt Soke in~ for some reason!!??? Anyhow,,,within a week,,yes~ her puppy ended up being just~ fine,,,,with No~ problems obviously!!!
And as far as the Phone # problem,,,We had~ just Moved,,,but Our Cell Phone #'s NEVER~ Changed,,,so AGAIN~ ALL~ she had to do,,,was go ONTO~ the Web site,,,& LOOK~ at the Phone Number's posted on our web site!!! Because they WERE~ Correct!! I don't~ understand still~ why this was soo hard for her to do,,or Read???
You can only~ lead a dog to water,,,but you can't force them to drink it................ hummmm.....Anyhow,,,as always we are most defiantly ALWAYS~ here to Help,,,as You can see in the MANY~ emails I tried writting her,,,but as You can SEE,,,,Nothing~~ever soked in her head about any~~thing I had to say!!!
Be Blessed, Diamond Acres kennel