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Diamond Enterprises Told me it was only $9, then apparently sold me $80 worth of magazine subscriptions Stockton California
So, I got this yellow piece of paper in my mail the other day, and I thought it was from my normal magazine subscriptions because I was in fact supposed to get a free DVD from those subscriptions.
I called the number, and from there told me about the free gift, but that I would have to buy the shipping and handling, and I didn't think anything of it so I used my debit card. As soon as I gave it to them, they all of a sudden told me about all this other stuff and that I was a preferred member and I was going to get some magazines. They didn't tell me how much it was, and I told them that I did not want them, so I hung up the phone immediately.
They called me an hour later, trying to get more information out of me, and telling me I was going to get SI, Penthouse, Men's Health, and some others for prices they did not really specify, and I told them no and I hung up again.
Later at my house, I checked my online banking account. I came to realize that I had a bill from Diamond Enterprises for a total amonut of $79.80. I have no idea how this amount came about, I thought if anything it would only be the $9.95 they said at the beginning about the shipping and handling price.
I called them and asked to cancel, and they told me to call the customer service number where they were busy and would not pick up their phone ever. From there I called back and asked to talk to their supervisor, Maggie, but said they couldn't do that. So, I called my bank and they are hopefully going to help me out on this, and I complained to the FTC as well.
Is there anything else I can do? Who else is there to call and how do I get out of this company's hands?
This company does not deserve to exist, somebody should make them dissolve and diappear from ever being able to scam people again.
Alex
Boone, North Carolina
U.S.A.