Complaint Review: Diamond Express transportation

one word to describe theire customer service.  TERRIBLE!

these guys were supposed to deliever a car they got to be at night and was impossible to inspect the car, plus the car was  extremely dirty and you couldnt see anything. I stated on the delievery report that its to dark and that i would inspect the car the next day after i wash it.

The car was delievered to me with  ALOT of scratches alot of which are deep scratches that cant be buffed out. also after the wash i noticed a few other things. hard water spots all over the car, they wouldnt come off no matter what i tried to do. ontop of it all, it had paint damage several different spots of the car and it had a chip on the edge of the hood....

I Purchased a 2014 Subaru Brz and they sent it to me like this. it had more damage then miles.

If you buy a car from Heubergmoters do not let Diamond Express Deliver it to you. ask for a different company and ask for a closed top/closed container type delievery.

The owner started off sounding like they would pay for everything and it ended up to "its water spots im not giving you more then 300"

the cost for the paint correction, fixing the chip, and all the deap scratches was $900. and my car being in a shop for 2 days.

They were extremely rude. extremely careless. and not helpful. i dont suggest them at all.