Diamond Financial Group received an F from the BBB, take notice!! Murrieta, California
Fellow consumers,
I received a very official looking snail mail from Diamond Financial Services. The outside of it had a this banner:
Request for Immediate Action-Time Sensitive Material Enclosed
Warning:$2000 Fine, 5 years Imprisonment, or Both for Any Person Interfering or Obstructing with the Delivery of this Letter U.S. Mail TTT 18 SEC 1702 U.S. Code.
Gee, I better open it and do what is sez.
Inside, all sorts of "Official Notice" and "Approval ID", "Do not Discard , Please Read Entire Document Carefully, Personal and Confidential".
My BS meter was in overload, but I decided to take a trip around the internet to see just what DFH was up to. I arrived to this site, seeing other complaints. The BBB gives them a resounding F rating.
My complaint is that I'm on this mail list from this scam company. The apparently have access to my financial info, they had close to the amount of my CC debt amount. I am and have been current with my accounts, and until the CC companies starting slashing my credit limits my debt to credit was under 30%. My credit score has taken a hit because of that, not because I'm in arrears of any sort with my debt.
How is the company getting my debt info? If they are scam operation, which I have no doubt they are, why do they have access to that kind of financial information? Maybe my next complaints should be to Amex and Chase, Transunion, Equifax, etc.
3 Updates & Rebuttals
Diamond Financial Group Management
Murrieta,California,
United States of America
This is a false claim.
#4REBUTTAL Owner of company
Mon, March 22, 2010
Diamond Financial Group has had a 100% employee retention rate since it's inception and we are in great financial health. We believe that our customers have the right to make an informed decision and false claims like this are taken very seriously. Jeff, whether you're a competitor, vendor, or just someone who's looking to play a prank, making false statements and lying about employment with our firm is something you will have to take responsibility for as it misleads individuals that need real help with their financial situations. When you make false claims that impact the lives of consumers, you are crossing the line. Our attorneys have been contacted and we will take legal action against you to show that we are not the kind of company that will allow this type of slander and misuse of consumer friendly forums. This site is designed to help consumers share their experiences and you are abusing the principles of this site and what it is intended to do.
Jeff
Murrieta,California,
U.S.A.
Diamond Financial Murrieta CA
#4UPDATE EX-employee responds
Sat, March 20, 2010
I was and employee of Financial and on the 26 of February I came to work to find out that I no longer had a job because I was told the company was going to go bankrupt (a debt settlement company that has to go bankrupt they should be telling people how to handle there money) and where going to basically robbing all of the existing clients of all the money they have paid the company and are starting fresh with a new company. So not only did they steal money from clients they messed up the lives of the employees and now get a new chance to do it all over again with new clients and new employees. These people are evil and should be out of business do not trust them with your money.
Diamond Financial Group Management
Murrieta,California,
United States of America
About Diamond Financial Group
#4UPDATE Employee
Fri, January 29, 2010
Our company is dedicated to helping consumers find a way to tackle very recent and unexpected debt situations. Not only does our company hold the highest standard of ethics, our clients appreciate our honesty and our ability to provide educational tools to help them deal with their credit card problems. The BBB currently shows that there are zero complaints against our company in the last 36 months. On the flip side AMEX has 875 complaints. Chase? 10,764. Transunion? 230. Equifax? 1819. All of which have "A" or "A+" ratings with the BBB. It's unfortunate that certain people need to find a way to point fingers and accuse a business of fraudulent or misguided activities without having the facts to back it. Our genuine concern is what is happening to consumers who have been dedicated to these banks, paying on time, and are now being subjected to increased rates and reduced credit limits. We are here to help. Please visit www.diamondfg.com for more information about our company and what we do. Thank you.