Complaint Review: Diamond Motors

I purchased a vehicle from these guys back in July, 2007. Very nice on the phone and I paid what we had originally agreed. They really intimidated me into NOT taking it to a mechanic, even though it was sold "As Is". Sure enough, within 2 WEEKS of having the vehicle the engine light came on and cylinder 3 is dead! I hadn't even made my first payment!

To add fuel to the fire, I went in to the tabs place late to get my tabs/plates - I let the 30 day temporary run out. They told me the dealer still hadn't sent them the necessary information, including title, so I couldn't get my tabs! This was over 30 DAYS after the transaction! The people at the tabs place said they had NEVER heard of a dealer taking this long to get them the information, and even questioned me regarding my trusting who I purchased the car from.

And lastly, I traded in my old vehicle but the dealership didn't pay off the whole amount like they were supposed to. I keep getting phone calls from my old lender and letters telling me I'm going to get a 30 day late on my credit if I don't pay it!

I have had to make so many phone calls to this dealer. They have been VERY rude and the Sales Manager - who was SO NICE - when I was buying the vehicle - even hung up on me. I am now having to call my attorney and have him write a letter. Every step of the way with these people has been like pulling teeth.

Bottom line: BAD CAR, BAD SERVICE, TRANSACTION FROM HELL.

I WILL NEVER GO BACK AND WOULD RECOMMEND EVERYONE STAY AWAY!

Unhappy Buyer
Portland, Oregon
U.S.A.