Complaint Review: Diamond Resorts International

 Back in Nov 2016 my wife and myself went to a timeshare presentation presented by Diamond Resorts only for the purpose of getting a voucher to see a show free there in Branson. Well needless to say what was only to be a 55 minute presentation turned out to be 3 1/2 hrs of pure high pressure and full of lies and mental stress. 3 high pressured "salesmen" came into a very Small office one at a time and began brow beating us. Told us this was a great time to sign up and have alot of great vacations. They had alot of great specials going on right now. They told us they had special discounts from Verizon which was 20%!! (This sounded good to me .) Another lie!!! Verizon knew nothing about this!! I asked about the maintence fees. They told us that with over 360 plus locations they wouldn't go up and if they would it would only be minimal. Another big lie! We trusted what they told us and even against our better judgement, and their continued reassurance, we bit and signed. Since we signed, our sales rep told us to wait and pay when we get our membership pkg but be sure to pay by Jan 1st. to avoid intetest charges. We waited untill late Dec and decided to lay on full so no interest would be charged. Guess what? They charged us $140 plus for late fee!! And I called the billing office in Vegas and they same as told me get over it, you're not getting it credited back! By now I'm very hot and ticked off! By the way it's now July 11, 2017 and we still don't have our membership packet. Go figure. Backtrack to July 5th, 2017. This is the first time we used our Diamond Resorts timeshare and we wanted to take our family with us on a trip to Branson. If we were to stay in our timeshare complex it was going to cost us $3,000 and 3,000points plus $47.00 for 4 days. That would have been a cheap vacation, right?