Complaint Review: Diamond Resorts International

Diamond Resorts International has increased our maintenance fees every year since we purchased our timeshare.

This year our fee increased over $600 due to a water intrusion assessment. This is in addition to our regular assessment fee. Our maintenance fees have grown from around $800 yearly to over $1500 a year.

We were not informed of this increase in fees until our bill arrived and it was tacked on.

When we first purchased the property, we asked about maintenance fees and were told that they were around $750 and would probably not be increasing.

We feel that Diamond International lied to us, and misrepresented what our actual fees would be each year.

We have also not been able to book the property we would like each year and end up going to the same place just to have a place to vacation.