Complaint Review: Diamond Resorts International

Beware before buying. They tell you you get all these free trips but to wait a few months before booking so they can get your information set up in their system. You have 15 months to book the trips. So I waited and then tried to use the free week and guess what? No availability anywhere I chose to go. And I tried 10+ properties all over the US.

The salesman stated it is Diamond's policy to never say 'No' but here again that's all you get at every turn! Some phone representatives tell you you can 'Hold' a property for a few hours (while you work out the flight details) then another agent states that can't be done. Can't even speak to a supervisor ever! 

I really feel the bait and switch here.....think twice about spending the kind of money I spent! I totally regret it now! Wish I would have visited this site before signing the contract!