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Diamond Resorts International Nicole Sanders Quality Control Jordan Stark Quality Control Katherine Mitchel Sales Person Gave me information that wasnt true and left out important information. Scottsdale Arizona
I am a 75 year old disabled combat vet that served in VIETNAM AND WAS WOUNDED. I have many ailments such as type 2 diabets, neuropathy on both feet, cataracts, high blood pressure and 2 bad knees and ankles. On JUNE 14 ,2018 , i attended a time share presentation that lasted from 8.10 am to 545.pm. Katherine was the sales person and turned me over to Jordan to give answers she didnt know. Later they turned me over to Nicle to docu sign the contract. They werent truthful abut my wife being liable for the time share payments if I passed away. Since I live in a community property state she would be liable even if she wasnt on the deed. This is a deal breaker. They didnt inform me that I would be paying 18 percent interest for 10 years and the toal cost would be 37,000 for an 18,000 purchase which would be a deal breaker. I had a fully paid timeshare which they said was no good and had me sign it over to them. Lastly they never informed me that I had 7 days to cancel contract . After 9 an half hours I would have signed anythimg. They never had my best interest at heart. They also took 3740 from us as down payment. They refuse to rescind the contract.